Front Office Agent

2 weeks ago


Toronto, Canada Hyatt Regency Toronto Full time

Summary
- Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you
- Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
- At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.**Qualifications**:
The successful applicant will have the following qualifications:

- Graduation from post secondary hospitality or tourism school
- at least 1 years experience in guest services
- Strong customer relations experience and ability to turn negative situations into a positive one
- Excellent oral and written communication skills
- Strong attention to detail with excellent time management skills


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