Front Office Agent

3 weeks ago


Toronto, Canada Park Hyatt Toronto Full time

Summary

**FIND YOUR PLACE AT PARK HYATT TORONTO**:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun.** **At Hyatt, diversity, equity and inclusion are at the core of our purpose: _to care for people so that they can be their best._

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

**WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT THE PARK HYATT TORONTO?**
- Complimentary meal during shift
- Paid medical days and paid personal days
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental medical benefits for you and your dependents 30 days after joining
- Tuition reimbursement program
- 2023 Great Place to Work Certified

**SUMMARY**

**About the Role - Front Office Agent**

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you

**Some of the responsibilities include**:

- Greeting guests upon their arrival and providing a hospitable welcome
- Recording client information in the company’s guest book or internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing bookings
- Organizing transportation services and making restaurant reservations for guests upon request
- Processing customer payments and presenting them with the bill upon check-out
- Assisting guests who request additional services including catering, wedding bookings, and retreat activities
- Keeping the front desk neat, orderly, and sanitized at all times

**Qualifications**:

- Service focused personality is essential
- Must have a flexible schedule, be highly motivated and quality driven
- Detail oriented yet able to excel while multi-tasking
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills
- Ability to stand for long periods of time.
- Post Secondary education in hospitality or tourism program

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.


  • Front Office Agent

    7 days ago


    Toronto, Canada Park Hyatt Toronto Full time

    Summary **Find your place at park hyatt Toronto**:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. - ** **At Hyatt, diversity, equity and inclusion are at the core of our purpose, - _to care for people so that they can...


  • Toronto, Canada Chelsea Hotel Full time

    Job Summary Provides leadership and direction for Front Desk/1865 Colleagues, ensuring that the service standards and policies of Chelsea Hotel are met. Reporting to the Front Office Manager, the Asst. Front Office Manager promotes a positive morale among the Front Desk /1865 Team. The Asst. Front Office Manager is also responsible for the day to day...

  • Front Office Agent

    7 days ago


    Toronto, Canada Hyatt Regency Toronto Full time

    Summary - Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be...

  • Front Office Agent

    1 week ago


    Toronto, Canada Hyatt Regency Toronto Full time

    Summary Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the...

  • Front Desk Agent

    1 week ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    7 days ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    6 days ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    1 week ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Office Agent

    1 day ago


    Toronto, Canada Hyatt Regency Toronto Full time

    Summary Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the...

  • Front Desk Agent

    2 weeks ago


    Old Toronto, Canada Rostie & Associates Inc. Full time

    About us: The Rostie Group is a flexible office provider and event venue located in Toronto’s waterfront neighbourhood. We provide full service executive offices, flexible workspace, virtual offices, meeting and training rooms, as well as hybrid meetings. At this time, we are seeking a Front Desk Agent to join our growing team. This role’s duties will...

  • Front Desk Agent

    1 month ago


    Toronto, Canada Uchenna Academy Full time

    Uchenna Academy is searching for a front desk agent to join our team. Duties will include but are not limited to - greeting guests into the facility - some light cleaning - Taking payment for gym rentals and drop in use as well as products purchased - Any other duties assigned by Management We are looking for someone to start immediately for this role....


  • Toronto, Canada FAIRMONT Full time

    Company Description For over 93 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a...


  • Toronto, Canada Front Row Insurance Full time

    At Front Row, we insure the entertainment industry. We have 60 employees spread across offices in Toronto, Montreal, Vancouver, Los Angeles and Nashville. As a progressive and growing insurance brokerage, we have a newly created CFO position available effective immediately working out of either our Toronto or Vancouver offices. As Chief Financial Officer you...


  • Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24085775 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...


  • Toronto, Ontario, Canada Delta Toronto Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest...


  • Toronto, Ontario, Canada Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest...


  • Toronto, Canada DoubleTree by Hilton Toronto Downtown Full time

    Scope We are committed to delivering an unsurpassed level of customer service to every guest, every time. Each of us will strive to be an Ambassador of the DoubleTree Hotel. We will take advantage of every opportunity to anticipate our guests’ needs, ensuring a proactive approach to the provision of excellent service. Major areas of responsibility...

  • Front Office Manager

    1 month ago


    Greater Toronto Area, Canada Opal Hospitality Inc. Full time

    Opal Hospitality is seeking an experienced, energetic, passionate and caring Hotel Front Office Manager to lead a fantastic team at a North-West GTA Franchised Limited-Service Hotel from a well known leading hotel brand. As Front Office Manager, you will be responsible for ensuring the smooth and efficient running of the hotel while delivering exceptional...

  • Box Office Agent

    3 weeks ago


    Toronto, Canada Ticketmaster Canada LP Full time

    THE JOB Excited for the return of live events, then look no further! We’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Toronto area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements. WHAT...


  • Toronto, Canada Princes Gates GP Inc. ao Hotel X Toront Full time

    **Job Summary** - Under the guidance of the Reservations Manager, the Group Reservations Agent is responsible to handle, process and respond to reservations requests, enter group rooming lists into the computer, pre-block guest rooms and coordinate group resumes between the Sales and Front Office departments._ **Role and Responsibilities** - Responsible...