Collections Specialist
2 weeks ago
**Collections Specialist**
**Full time - 12 Month Term, Corporate/Manitoba, Canada**
**Starting salary - $58,167.00**
**Why should you join our team?**
At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.
**At Access Credit Union, our values are straightforward**:
- Do good
- Be better
- Own it
- Move forward
**What will you be doing?**
The Collections Specialist is responsible for identifying and initiating collection actions for overdue business and retail accounts to mitigate credit union losses while at the same time preserving member relations.
**Key Responsibilities**:
- Monitor and assess the status of accounts including retail loan, mortgages and lines of credit; follow up on assigned delinquent accounts; verify the reason for delinquency and provide advice and assistance to members on options to mitigate loss and to resolve the delinquency.
- Identify problem accounts and appropriate steps to be taken in accordance with established collection policies, procedures and time frames; recommend action on all accounts requiring repossession or foreclosure actions to manager for their review and approval.
- Review, analyze and prepare file for court action, seizure or write-off and may represent the credit union in small claims court for basic procedures such as simple trial, payment hearings, and settlement conferences.
- Coordinate and dispose of all recaptured assets to maximize return for the credit union, within prescribed authority.
- Actively participate in meetings, planning and training initiatives, sharing information and ideas to build organizational achievement and success.
**What do you need?**
- Grade 12 diploma
- Minimum 4 years of experience in a similar position
- Working within a credit union or financial services industry considered an asset
- Strong interpersonal and communication skills, both verbal and written
- Ability to prioritize using sound judgment to make timely and effective decisions
- Knowledge of regulatory requirements pertaining to seizing assets, handling collections on insolvent members, and disposing of assets held for resale
**Are you ready to?**
- Be an ambassador for our brand, values and products
- Ensure things get done efficiently
- Go home each day feeling accomplished
- Challenge the status quo
- Build a career
- Continue learning
**We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.**
**Salary**: $58,167.00-$71,206.00 per year
**Benefits**:
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
Application deadline: 2023-04-06
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