Driver Happiness Specialist

1 month ago

Winnipeg, Canada GoFor Full time

General Summary:
Under the general direction of the Director, Driver Happiness, the Driver Happiness Specialist is responsible for the effective onboarding of new drivers as well as the ongoing management of the existing GoFor driver community. The Specialist will provide the central point of accountability for all driver recruiting and retention and support the Company’s efforts to establish itself as a prominent organization for drivers to want to work with. The role includes responsibilities for ensuring the differentiation of our company from our competition by how we value and appreciate our driver community and executing the ongoing training and certification program for all drivers to help them perform their duties. The Driver Happiness Specialist will do this by effectively coaching and guiding our driver community.

Primary Duties and Responsibilities:

- Ensure that drivers upload necessary documents onto our ATS software and that driver background checks are completed and reviewed.
- Review and validate driver insurance and vehicle registration documents for eligibility.
- Recruiting and interviewing potential applicants on experience, skills, and education
- Ensuring legal compliance for divers with federal, state or provincial requirements across North America
- Onboarding, training, and development for new and existing delivery partners.
- Posting of ADs on multiple channels and report on results.
- Resolve driver onboarding setbacks by determining the root cause and explaining the best solution to solve the problem at hand.
- Provide feedback that you receive from current or prospective drivers to your manager to ensure that GoFor is continually meeting our partner’s needs.
- Help source and onboard specialty vehicles.
- Prepare driver reports by collecting and analyzing driver information, start dates, vehicles etc.
- Maintain driver records by updating profile information both on Fountain and Monday.
- Collaborate in the development of new programs for the driver community
- Representing employer in community and recruiting events
- Promoting the mission and values of the organization both internally and externally.

Qualifications & Skills:

- Minimum 3-5 years’ working experience in Logistics and/or transportation management including driver management is required.
- Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement oriented.
- Excellent organizational, strategic, planning and implementation skills.
- Excellent communication skills, writing, speaking and presenting.
- Able to build and maintain lasting relationships with key business partners, and employees.
- Able to create realistic schedules and meet deadlines under stress and interruptions.
- Confident with decision making.
- Critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.

Working Conditions:
The Driver Happiness Specialist works in an office setting with travel throughout the US and Canada as required.

  • Retail Specialist

    4 weeks ago

    Winnipeg, Canada Videotron Ltd Full time

    At Freedom , we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.Does that sound like you? We’d love to meet you.Job DescriptionIf you’re an upbeat, self-starter who genuinely enjoys interacting with others, we have a...

  • Retail Specialist

    4 weeks ago

    Winnipeg, Canada Videotron Ltd Full time

    At Freedom , we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.Does that sound like you? We’d love to meet you.Job DescriptionIf you’re an upbeat, self-starter who genuinely enjoys interacting with others, we have a...

  • Retail Specialist

    4 weeks ago

    Winnipeg, Canada Videotron Ltd Full time

    At Freedom , we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.Does that sound like you? We’d love to meet you.Job DescriptionIf you’re an upbeat, self-starter who genuinely enjoys interacting with others, we have a...

  • Delivery Driver

    1 month ago

    Winnipeg, Canada Pivot Furniture Full time

    **Courier Team**: Pivot is looking to add active and enthusiastic members to our Courier Team, who are strong communicators and have a passion for driving and building furniture. Communication is very important in this role as you will be working closely with our Customer Product Specialist Team while completing deliveries for customers. This position is a...

  • Sales - Internet Specialist

    3 weeks ago

    Winnipeg, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Luxury Sales Specialist

    2 days ago

    Winnipeg, Canada Genuwine Cellars Inc. Full time

    Genuwine Cellars is currently seeking a Luxury Sales Specialist to join our team in Winnipeg, MB. As a Luxury Sales Specialist, you will be the frontline ambassador of our brand, embodying our commitment to exceptional customer service and unparalleled luxury experiences. You will manage day-to-day sales operations while ensuring every customer interaction...

  • Technical Support Specialist

    5 days ago

    Winnipeg, Canada Brandt Full time

    Brandt is currently seeking a Technical Support Specialist for our Winnipeg Construction & Forestry location. The Technical Support Specialist will work hands-on with some of the most innovative positioning technology available including machine automation, 3D scanning, mobile mapping, GNSS and robotic instrument solutions along with powerful cloud based...

  • Product Specialist

    4 weeks ago

    Winnipeg, Canada Focus Hyundai Full time

    We are looking for a Product Specialist to join our strong and committed team, that has many years of experience exceeding our customer’s expectations. Our Product Specialists** **are essential to the cultural fabric of our business, they are customer-oriented and driven individuals who are passionate about meeting customer needs. In this role, you will...

  • Building Damages Specialist

    2 days ago

    Winnipeg, Canada Red River Mutual Full time

    **COMPANY PROFILE**: Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. So, we treat our employees like family members - we’ll be honest with them, support them, offer a listening ear, admit when...

  • Delivery Specialist

    1 month ago

    Winnipeg, Canada AutoCanada Inc. Full time

    **Delivery Specialist** **Audi Winnipeg** **Winnipeg, MB** Audi Winnipeg is looking for an experienced full time** Delivery Coordinator **to join our growing team & assist our sales team in ensuring unmatched customer satisfaction throughout the delivery process for our valued customers. **What's in for you?** - Competitive compensation package - Health...

  • Infrastructure Specialist

    1 month ago

    Winnipeg, Canada Manitoba Métis Federation Full time

    **MANITOBA MÉTIS FEDERATION** **INFRASTRUCTURE SPECIALIST** **March 20, 2024** **Posting #23-07-014** The Manitoba Métis Federation (MMF) is the National Government of the Red River Métis - also known as the Manitoba Métis. The Red River Métis are Canada’s Negotiating Partners in Confederation and the Founders of the Province of Manitoba. The MMF...

  • Community Projects Specialist

    1 week ago

    Winnipeg, Canada Manitoba Métis Federation Full time

    **MANITOBA MÉTIS FEDERATION** **COMMUNITY PROJECTS SPECIALIST** **April 16, 2024** **Posting #23-07-013 (REPOSTED)** The Manitoba Métis Federation (MMF) is the National Government of the Red River Métis - also known as the Manitoba Métis. The Red River Métis are Canada’s Negotiating Partners in Confederation and the Founders of the Province of...

  • Community Projects Specialist

    1 month ago

    Winnipeg, Canada Manitoba Métis Federation Full time

    **MANITOBA MÉTIS FEDERATION** **COMMUNITY PROJECTS SPECIALIST** **March 20, 2024** **Posting #23-07-013** The Manitoba Métis Federation (MMF) is the National Government of the Red River Métis - also known as the Manitoba Métis. The Red River Métis are Canada’s Negotiating Partners in Confederation and the Founders of the Province of Manitoba. The...

  • Digital Marketing Specialist

    4 weeks ago

    Winnipeg, Canada Manitoba Métis Federation Full time

    **MANITOBA MÉTIS FEDERATION** **DIGITAL MARKETING SPECIALIST** **January 29, 2024** **Posting #23-05-005** The Manitoba Métis Federation (MMF) is the National Government of the Red River Métis - also known as the Manitoba Métis. The Red River Métis are Canada’s Negotiating Partners in Confederation and the Founders of the Province of...

  • Technical Support Specialist

    6 days ago

    Winnipeg, Canada Brandt Full time

    Brandt is currently seeking a Technical Support Specialist for our Winnipeg Construction & Forestry location.This position is responsible for product support, training, product development, and testing.  Additionally, the Technical Support Specialist will assist in developing innovative strategies and applications to assist our sales team and clients...

  • Geomatics Support Specialist

    4 days ago

    Winnipeg, Canada Brandt Full time

    Brandt is currently seeking a Geomatics Support Specialist for our Winnipeg Construction & Forestry location.This position is responsible for product support, training, product development, and testing.  Additionally, the Geomatics Support Specialist will assist in developing innovative strategies and applications to assist our sales team and clients...

  • Relocation Specialist

    1 week ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the direction of the Superintendent of Planning and Portfolio Management the Relocation Specialist manages movement of items (books, furniture, etc.) at the request of the departments. This includes scheduling, coordinating, monitoring, recording and assists where required in the moves. The position also organizes and oversees the City’s storage...

  • Continuous Improvement Specialist

    1 month ago

    Winnipeg, Canada Transx Ltd. Full time

    **TRANSX GROUP OF COMPANIES** Operating for over 50 years; the **TransX Group of Companies** is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is...

  • Administrative Specialist

    1 week ago

    Winnipeg, Canada Wahbung Abinoonjiiag Inc. Full time

    Under the direction of the Executive Director. Manager of Housing and Emergency Shelter, and the Manager of Operations, the Administrative Specialist functions as a member of the Management team. The Administrative Specialist is responsible to support the day-to-day administrative support for the Management Team, coordination of outreach and community...

  • Social Media Specialist

    1 month ago

    Winnipeg, Canada Manitoba Métis Federation Full time

    **MANITOBA MÉTIS FEDERATION** **SOCIAL MEDIA SPECIALIST** **April 18, 2024** **Posting #24-15-002** The Manitoba Métis Federation (MMF) is the National Government of the Red River Métis - also known as the Manitoba Métis. The Red River Métis are Canada’s Negotiating Partners in Confederation and the Founders of the Province of Manitoba. The MMF...