Sales and Service Administrator

3 weeks ago

Edmonton, Canada Campbell Scientific, Inc. Full time

**Sales & Service Administrator**
- (1 permanent full-time position, on-site in Edmonton, Alberta)_

Our sales, client services, and operations departments are key to the success of our business, and the success of our customers. These departments work together to ensure our customers receive high-quality products and customer service. Our teams focus on building, testing, and repairing products, building, and integrating larger-scale solutions, and providing both on-site and remote technical support to our customers. We are looking for a Sales & Service Administrator to join us in our pursuit to provide our customers with the highest quality products and world-class support.

**We Are Campbell Scientific**

We work to make a difference and help those working to advance science and technology for the benefit of humankind. Through our advanced measurement systems, our goal is to provide key insights to people using science and technology to solve massive global challenges including severe weather, climate change, limited natural resources, sustainable food production, energy production and distribution, and infrastructure safety.

**What’s in it For You?**
- Industry competitive salaries.
- Excellent benefits beginning on your first day with us.
- Personal time off to ensure a balance between work and life.
- A great work culture where we work hard and make the time to enjoy both our work and the people around us.
- Challenging and engaging work that makes a difference on a global scale.

**What You’ll Work On**

The Sales & Service Administrator is responsible for facilitating communication and documentation between technical sales consultants, technical specialists, production, accounting, procurement, shipping/logistics, and the customer. The Sales & Service Administrator supports sales and client services administrative processes.
- Process sales orders using ERP, ensuring content accuracy including payment method, purchase order reference, freight terms, fulfillment lead-time, and communication with stakeholder
- Follow up with technical sales consultants, technical specialists, production, accounting, procurement, shipping/logistics, and others in coordinating order fulfillment to ensure on-time product order delivery and invoicing.
- Process and track client loans or rentals of equipment, including managing the used equipment inventory
- Administrative support as required for sales training courses, Field Services, Repair Services, and Project Management including the creation, editing, and upkeep of documents and templates

**What We’re Looking For**
- Post-secondary education in a related field (examples: Business Administration, Accounting, etc.).
- Two (2) or more years of related experience in customer service, order processing, etc.
- An equivalent combination of education and experience may be considered.
- Conversationally bi-lingual in English and French would be an asset.
- Experience with ERP software, import and export governance, and basic credit and banking terms is preferred.
- You are aligned with our ARCTIC Values (Accountability, Respect, Client-centric, Teamwork, Innovation, and Continuous Improvement.
- Someone who places importance on working hard, having fun, and building great relationships with your peers.

Please note that all new hires to Campbell Scientific Canada must be fully vaccinated against COVID-19 and provide proof as required.
- For more information about Campbell Scientific (Canada) Corp. and our current opportunities, please visit our website at: _

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