E-commerce Site Administrator

4 weeks ago

Toronto, Canada Bayshore HealthCare Full time

As an E-commerce Site Administrator, you will be the linchpin in our online retail operations, responsible
for the technical management and optimization of our e-commerce platforms. Your role is crucial in
ensuring a seamless and efficient online shopping experience for our customers. From website
maintenance to troubleshooting, your expertise will be instrumental in driving the success of our e-commerce initiatives.

Key Responsibilities:

- Oversee the day-to-day operations of our e-commerce websites, ensuring its functionality,
responsiveness, and user-friendliness. Regularly update product listings, images, and other
content to keep the site current.
- Act as the go-to person for identifying and resolving technical issues on the e-commerce
platforms. Collaborate with IT and development teams to address glitches, bugs, or any
impediments to smooth online operations.
- Implement and maintain robust security measures to protect customer data and ensure
compliance with relevant regulations. Stay abreast of industry best practices and updates to
mitigate potential risks.
- Manage and optimize payment gateways to ensure secure and seamless transactions. Stay
informed about new payment technologies and implement enhancements as needed.
- Implement and oversee search engine optimization (SEO) strategies to enhance the visibility of
the e-commerce site. Work closely with digital marketing teams to improve organic search
rankings and drive traffic.
- Collaborate and design with user experience teams to enhance website navigation, optimize
product pages, and improve overall user satisfaction. Conduct regular usability tests and
implement improvements based on feedback.
- Utilize analytics tools to monitor website performance, track key performance indicators (KPIs),
and generate regular reports. Use data-driven insights to identify areas for improvement and
optimize the user journey.
- Stay current on e-commerce trends, technologies, and platforms. Evaluate and recommend
updates or new technologies that can enhance the overall efficiency and functionality of the e commerce ecosystems.
- Maintain logs of copydecks, change management requests and the ability to analyze and
proactively identify any risk.
- Ability to run and document UAT testing scenarios in partnership with stakeholders prior to
launch
- Participate in quality activities and continuous improvement initiatives in keeping with the
departments Quality Management System
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to
notify immediate Supervisor of any Health & Safety risks or concerns. Responsible for
completing Accident Reports for all direct reports who injure themselves on the job, within 24
hours of the incident
- Maintains confidentiality of client and corporate information and discusses same only with
appropriate Bayshore personnel
- Perform other duties as assigned to assist the business as required.

Job Qualification

QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 2-5 years of proven experience as an E-commerce Site Administrator or similar role
- Knowledge of Shopify platform and online security protocols.
- Proficiency in web development languages (e.g., HTML5, CSS3, JavaScript) with a good
understanding of Ruby, Python, PHP, Node JS
- Fundamental proficiency in graphic design using Photoshop or a similar software an asset
- Strong problem-solving skills and ability to work collaboratively with cross-functional teams.
- Have excellent multi-tasking, organizational and time management skills, including attention to
detail and the ability to set priorities.
- Can work independently and within a team setting with highly developed interpersonal skills.

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