Guest Services, Evening Staff
3 days ago
Compassion House Foundation has been supporting women from Central and Northern Alberta on their cancer journey since 2002. Relying on committed donors, keen volunteers and skilled staff, the Foundation has served over 1,779 guests from 290 communities. The Foundation is seeking a skilled
Guest Services staff to support the evening operations.
**Vision**: Compassion House Foundation strives to ease the distress of the cancer journey for women.
**Mission**: Compassion House Foundation supports women who must leave their homes for cancer care.
**Values**: Compassion, Community, Respect, Sustainability, Understanding, Excellence
**Position Summary**
Guest Services Evening Staff reports to the Chief Operations and Financial Officer through the Guest Services
Manager and is responsible for providing support to guests of Sorrentino’s Compassion House, light housekeeping and yard maintenance for Sorrentino’s Compassion House.
The evening shifts are 8-hours from 4:00 p.m. - midnight totalling 72 hours in a two-week period. The position pays $19.00 per hour and is eligible for benefits and vacation.
**Key Responsibilities**
Guest Services staff is responsible for the operation of Sorrentino’s Compassion House and the well being of its guests, in the evening hours.
- Interact with guests and respond to any queries. Ensure the guest stay is comfortable and positive.
- Maintain house security - securing the house, monitoring the house and yard.
- Light housekeeping duties and cleaning guest suites at guest check out as required.
- Yard maintenance including watering plants.
- Investigate and respond to complaints of noise, disturbances by house guests.
- Ensure the house rules are adhered to in a diplomatic and tactful manner.
- Open communication with Compassion House Foundation staff related to any house or guest issues.
- Provide a response to emergency situations and create incident reports when necessary.
- Complete guest check in’s, orientation and check out’s as necessary.
- Complete nightly log and other reports as required.
- Provide written and verbal shift report.
**Key Competencies**
- Must have a clear desire to support individuals who are facing cancer treatment.
- Demonstrated commitment to the mission and values of the Foundation.
- You will be friendly, flexible, enthusiastic, self motivated and passionate about the work of the
Foundation.
- You understand and demonstrate strong professional boundaries.
- You have high quality written and verbal communication skills to ensure seamless communication with staff and guests.
- Comfortable with computers and using Microsoft Office.
- As shifts will vary, you must be available to work weekends and weekday evenings.
- You are detail orientated, have excellent observation skills and demonstrate a strong work ethic.
- You are able to work with little or no supervision.
- You have a Class 5 driver’s license, clean driving record and be comfortable driving a van.
- Basic first aid training would be an asset.
Please note that successful applicants will be required to provide a Vulnerable Sector check and Police Information Check.
**Salary**: $19.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
-
Guest Services Supervisor
6 days ago
Edmonton, Canada Holiday Inn Conference Centre Edmonton South Full time**Job Summary** The incumbent is responsible for Supervising and participating in the day to day operation of Guest Services & Front Desk: carries out reporting, trains and supervises new staff. In turn maintaining high standards of quality, revenue management, inventory cost control and ensuring guest and employee satisfaction. **Major Duties and...
-
Guest Experience Centre Consultant
3 days ago
Edmonton, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Edmonton, AB)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side Mario’s,...
-
Guest Experience Centre Consultant
1 week ago
Edmonton, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consultant for our Edmonton area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...
-
Assistant Guest Service Manager
6 months ago
Edmonton, Canada Holiday Inn Conference Centre Edmonton Souht Full time**Job Summary** The incumbent is responsible for Managing and participating in the day to day operation of Guest Services & Front Desk: carries out reporting, trains and supervises new staff. In turn maintaining high standards of quality, revenue management, inventory cost control and ensuring guest and employee satisfaction. **Major Duties and...
-
Guest Experience Lead, Guest Services
2 months ago
Edmonton, Canada University of Alberta Full time**Department** VPFO UofA Botanic Garden **Salary range** $44,016.45 to $58,952.54 **Hours per week** 35 **Grade** 6 **Posted date** November 19, 2024 **Closing date** December 10, 2024 **Position Type** Full Time - Operating Funded **Description**: **_This position is a part of the Non-Academic Staff Association (NASA)._** This position offers a...
-
Merch Counter
7 months ago
Edmonton, Canada GRETA Full time**WHO ARE WE?** At GRETA, our culture is fun, but we are still serious about what we do. Our vision is to be recognized as a unique bar serving high quality and unique Street Food. Our mission is to provide the highest level of hospitality through a valued team delivering excellent products, facility, and service. We want to provide a place where everyone...
-
Merch Counter
7 months ago
Edmonton, Canada GRETA Full time**WHO ARE WE?** At GRETA, our culture is fun, but we are still serious about what we do. Our vision is to be recognized as a unique bar serving high quality and unique Street Food. Our mission is to provide the highest level of hospitality through a valued team delivering excellent products, facility, and service. We want to provide a place where everyone...
-
Guest Service Supervisor
7 months ago
Edmonton, Canada DoubleTree Hilton Edmonton Downtown Full timeEssential Job Duties: - Welcome guests with an appropriate greeting and consistently provide friendly, professional and attentive service. Utilize guest name at all available opportunities - Process reservations as per brand standards using basic revenue management skills to obtain the right rate based on occupancy levels for the day(s) requested - Offer...
-
Guest Service Manager
7 months ago
Edmonton, Canada DoubleTree Hilton Edmonton Downtown Full timeEssential Job Duties: A premium will be paid to those applicants who have Hilton, ONQ experience - Welcome guests with an appropriate greeting and consistently provide friendly, professional and attentive service. Utilize guest name at all available opportunities - Process reservations as per brand standards using basic revenue management skills to obtain...
-
Guest Experience Lead, Guest Services
4 weeks ago
Edmonton, Canada University of Alberta Full time $44,016 - $58,953Department VPFO UofA Botanic Garden Salary range $44,016.45 to $58,952.54 Hours per week 35 Grade 6 Posted date November 19, 2024 Closing date December 10, 2024 Position Type Full Time - Operating Funded Description This position is a part of the Non-Academic...
-
Guest Service Representative
4 days ago
Edmonton, Canada Comfort Inn Edmonton West Full time**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...
-
Guest Service Supervisor
2 days ago
Edmonton, Canada Home2 Suites by Hilton West Edmonton Full timeJoin the BEST team in Edmonton at **DoubleTree by Hilton West Edmonton **- where the little things mean everything! Our friendly and attentive staff are dedicated to providing personalized service throughout our guest’s stay. We call it CARE (Create A Rewarding Experience). All the essentials are covered in our 127 extended stay suites featuring in-suite...
-
Guest Service Agent
3 months ago
Edmonton, Canada Days Inn & Suites by Wyndham West Edmonton Full timeWe are looking for a FUN, enthusiastic Guest Services Agent to join our team at Days Inn & Suites by Wyndham West Edmonton. Do you like interacting with people and exceeding guest expectations? If you answered yes, we are looking for great people to work with us! We are fast paced and always striving to do better! The shifts include days, evenings and...
-
Guest Service Agent
7 months ago
Edmonton, Canada Metterra Hotel on Whyte Full time**Description**: Metterra & Varscona Hotels on Whyte are looking for an exciting & enthusiastic addition to our guest experience team! **ESSENTIAL JOB FUNCTIONS**: Welcome guests and ensure efficient guest registration and check out; assist with their luggage to their room. Prepare room key and assign room to guest. Advise on room amenities and features;...
-
Guest Services Agent, Special Events
7 months ago
Edmonton, Canada Backwoods Energy Services Full time**Backwoods Security is seeking multiple Part-time/Casual Guest Service Agents for events this Winter and Spring** **Where**:Edmonton **What we offer**: - **Part time/Casual on Call Scheduling**: - **All uniforms and PPE**: - **Career growth opportunities** **Responsibilities**: - Front door attendant ensuring valid entrance requirements are met by...
-
Guest Service Agent
4 days ago
Edmonton, Canada Ramada by Wyndham Edmonton South Full timeAre you making hospitality your career? **Responsibilities** - Adhere to all current and future Front Office Standard Operating Procedures. - Answer all in-coming phone calls in a professional manner according to company standards. - Provide information on local facilities and services. - Provide general information on points of interest in the area and...
-
Guest Service Agent
7 months ago
Edmonton, Canada Metterra & Varscona Hotels on Whyte Full timeMetterra & Varscona Hotels on Whyte are looking for an exciting & enthusiastic addition to our guest experience team! **ESSENTIAL JOB FUNCTIONS**: Welcome guests and ensure efficient guest registration and check out; assist with their luggage to their room. Prepare room key and assign room to guest. Advise on room amenities and features; may take room...
-
Guest Service Manager
7 months ago
Edmonton, Canada Home2 Suites by Hilton West Edmonton Full timeHome2 Suites by Hilton is the innovative mid-scale, all-suite extended stay hotel thoughtfully designed for savvy, sophisticated, cost-conscious travelers staying a few months or a few nights. We’re not just an extended stay hotel, we’re Home2 - where you're free to be YOU! **We are currently looking for a Full Time Guest Service Manager to join our...
-
Guest Services Agent
7 months ago
Edmonton, Canada See Sight Tours Full time**Company's Brief**: See Sight Tours proudly offers guests personalized, small-group tours and services in 20 cities across the USA and Canada. Our team is dedicated to creating exciting and enjoyable experiences for guests through providing friendly and professional service at an affordable price. As an award-winning company, customer service is the...
-
Guest Service Representative
7 months ago
Edmonton, Canada Homes Alive Pets Full time**Why Homes Alive Pets?** This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...