Service Coordinator

5 months ago

Walkerton, Canada Huron Tractor Full time

**Grow with us, and have a part in making Huron Tractor the “Right Choice” for our Customers**

Huron Tractor is one of John Deere’s largest partners in Canada, with eleven locations servicing Southern Ontario.

We’re proud to serve a community of customers that spans agricultural operations, commercial enterprises and homeowners, with one of the largest inventories of machines and parts in Canada.

**Responsibilities**:
The Service Coordinator provides administrative support to the service, parts, and sales departments and is responsible for the following:

- Field internal and external customer inquiries to the Service Department
- Administer new and used warranty, protection and maintenance contract plan
- Contact existing clients for future service work
- Provide administrative support for work orders, scheduling and trucking documentation
- Prepare bank deposits and balance cash receipts
- Maintain accounts payable or accounts receivable records entries on a daily and monthly basis
- Review purchase orders ensuring information is accurate and submit supporting paperwork to the Accounting Department
- Draft standard letters as requested and prepare documents for distribution
- Support the health and safety initiatives and requirements of the store
- Ability to work on a Saturday rotation, as well as extended hours during seasonal demands
- Other duties as assigned

**Preferred Skills and Qualifications**
- 2 years previous experience in a similar position with a high degree of product knowledge is preferred
- Strong interpersonal and communication skills
- Excellent organizational and communication skill
- Service maintenance knowledge
- General knowledge of accounting practices
- Ability to use standard desktop programs including Microsoft Office, Excel and Outlook functions
- General understanding of mechanical/technical terms and agriculture is preferred
- A college diploma in Business or Marketing or equivalent experience.
- Basic knowledge of accounting practices is required

**Why Huron Tractor?**

Our commitment to great customer service starts with the great people on our team. We take pride in helping our employees develop careers that reward, enrich and grow with the individual.
- Great training opportunities through John Deere, as well as internal training
- Competitive compensation
- RRSP’s and extended benefits
- Employee Discounts
- Future Growth Opportunities
- Excellent team environments with a Social Committee that plans great events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- On-site parking
- Paid time off

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