Part Time Service Advisor

3 months ago


Walkerton, Canada Walkerton Toyota Full time

Responsibilities:

- Greet customers and provide excellent customer service throughout their visit
- Listen to customer concerns and accurately document them
- Communicate with mechanics to determine necessary repairs and provide cost estimates to customers
- Upsell additional services or recommended repairs to customers
- Schedule appointments and manage the service department's calendar
- Coordinate with parts department to ensure timely delivery of necessary parts
- Keep customers informed of the status of their vehicle repairs
- Process payments and handle cash transactions

**Skills**:

- Strong customer service skills with the ability to effectively communicate and build rapport with customers
- Knowledge of automotive repair and maintenance procedures
- Familiarity with dealership operations and processes
- Mechanical knowledge to understand and explain repairs to customers
- Sales skills to upsell additional services or recommended repairs
- Ability to handle cash transactions accurately and securely

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

**Job Type**: Part-time

**Salary**: $18.00-$24.00 per hour

Expected hours: 16 - 24 per week

Schedule:

- Day shift
- Overtime

Supplemental pay types:

- Overtime pay

**Experience**:

- service advisor: 2 years (preferred)
- Customer service: 2 years (preferred)

Ability to Commute:

- Walkerton, ON N0G 2V0 (required)

Ability to Relocate:

- Walkerton, ON N0G 2V0: Relocate before starting work (required)

Work Location: In person


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