User Support Technician

2 months ago


Markham, Canada KriCloud Full time

Education: Bachelor's degree
- Experience: 3 years to less than 5 years
**Asset languages**:

- Hindi
**Work setting**:

- Help desk
- Consulting firm
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Computer and technology knowledge**:

- Shell script
- Linux
- Device drivers
- Networking software
- Networking security
- Servers
- File management software
- MS Office
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
**Own tools/equipment**:

- Computer
- Internet access
- Cellular phone
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week



  • Markham, Canada Stoneforged Technology Inc Full time

    **Role Description** This is a full-time on-site role for a User Support Technician at Stoneforged Technology Inc located in Markham, ON. As a User Support Technician, you will be responsible for providing technical support and troubleshooting assistance to users. You will diagnose hardware and software issues, provide solutions and recommendations, and...


  • Markham, Canada FA ENTERPRISE SYSTEM INC. Full time

    AUKFA INC. located in Markham Ontario is hiring a User support technician with hourly rate of $35.00. Job Requirements: Languages Proficiency in English Education College/CEGEP Experience Over 2 years **Responsibilities**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...


  • Markham, Canada FA ENTERPRISE SYSTEM INC. Full time

    AUKFA INC. located in Markham Ontario is hiring a User support technician with hourly rate of $35.00. Job Requirements: Languages Proficiency in English Education College/CEGEP Experience Over 2 years **Responsibilities**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...


  • Markham, Canada F12.net Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset - or equivalent experience **Work setting**: - Willing to relocate **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...


  • Markham, Canada AUKFA INC. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Markham, Canada Maple Supply Chain Management Inc. Full time

    **Languages** English **Education** - College/CEGEP **Experience** 2 years to less than 3 years **Asset languages** - Mandarin **Responsibilities** **Tasks** - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...


  • Markham, Canada Maple Supply Chain Management Inc Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Asset languages**: - Mandarin **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...


  • Markham, Canada STONEFORGED TECHNOLOGY INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Markham, Canada KriCloud Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Bachelor's degree - Experience: 3 years to less than 5 years **Asset languages**: - Hindi **Work setting**: - Help desk - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document...


  • Markham, Canada STONEFORGED TECHNOLOGY INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...


  • Markham, Canada STONEFORGED TECHNOLOGY INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...


  • Markham, Canada STONEFORGED TECHNOLOGY INC. Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...


  • Markham, Canada STONEFORGED TECHNOLOGY INC. Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...


  • Markham, Canada I Tech Computer INC Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Asset languages**: - Mandarin **Work setting**: - Computer hardware or software retailer/wholesaler - Startup company - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced -...

  • IT Support Technician

    2 months ago


    Markham, Canada Roca Networks Full time

    IT SUPPORT TECHNICIAN (22221) MARKHAM, ON **Responsibilities**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; - Provide helpdesk support related to computer systems, hardware and software; - Install, test, configure, maintain, troubleshoot and upgrade Web-server...


  • Markham, Canada Iron Service Global Inc Full time

    **General Description**: As a member of end user support team, FS Onsite Service Engineers are primarily focused on customer experience to ensure all interactions result in a positive outcome-based service. Deliver a service that exceeds customer expectations. Listen and understand the issue at hand. Communicate with customers, colleagues and management...


  • Markham, Canada Iron Service Global Inc Full time

    As a member of end user support team, FS Onsite Service Engineers are primarily focused on customer experience to ensure all interactions result in a positive outcome-based service Deliver a service that exceeds customer expectations. Listen and understand the issue at hand. Communicate with customers, colleagues and management using positive and clear...


  • Markham, Canada Planview Utility Services Full time

    **IT SUPPORT TECHNICIAN** - A unique opportunity to work for a technology focused firm in Ontario._ - Come work at a rapidly growing engineering firm that is staffed with industry experts, has great benefits, and prides itself on developing our people._ **The Company** Planview Utility Services is an engineering firm that provides engineering design,...

  • IT Support Technician

    2 weeks ago


    Markham, Canada Planview Utility Services Full time

    Planview Utility Services is looking for a full-time IT Support Technician to join our team in Markham, ON. **Essential Duties** - Provide superior customer services related to help desk and IT departments. - Install software and hardware. - Maintain and repair hardware. - Research problems, isolate and resolve less complex issues immediately; escalate more...

  • IT Support Technician

    2 months ago


    Markham, Canada Venture Computers of Canada Inc. Full time

    Venture IT Managed Services: Join Our Dynamic Team! At Venture, we pride ourselves on three decades of dedicated service in IT management. We've consistently empowered businesses with our philosophy of delivering seamless IT services. With robust experience across financial, legal, advisory, and manufacturing sectors, we've honed our expertise in crafting...