Customer Support Specialist

**Job Overview** **Duties** - Assist customers with inquiries, issues, and product information while ensuring a positive experience. - Analyze customer feedback and concerns to identify trends and recommend improvements. - Engage in upselling opportunities by understanding customer needs and suggesting relevant products or services. - Maintain accurate...

**Location: Kanata, ON—Possibility to work from home #LI-Remote** **mdf commerce Inc **. is an international team of over 700 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of our B2B and B2G customers. Working in the eprocurement sector, we are currently looking for a Customer Support Specialist to...

As a Customer Support - VoIP Specialist you will be part of the VanillaSoft Customer Support team and report to the Director, Customer Support. You will manage and sustain relationships with customers, helping them take full advantage of VanillaSoft’s VoIP services, providing insights on customer interactions to improve customer experience through...

We are looking for a highly skilled Ottawa Customer Support Specialist to join our team at beBee Professionals. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, handling inquiries, and resolving issues.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide...

Picture a world where colleges and universities can see applicants' full potential, looking beyond just grades in the admission process. Then, imagine these schools having easy-to-use tools that help support students throughout their entire educational journey, leading to the successful graduation of well-trained professionals. Imagine doctors, nurses,...

To ensure that we continue to offer the best service to our clients, we are currently recruiting for a skilled and motivated **Customer Success Specialist **to join our team to assist customers in planning and understanding the best ways to utilize CRM software or Eperformance products based on the customer’s business needs or business plans. **Duties and...

**About Us**: J.R. Lawn & Snow is Ottawa's number one choice for snow removal, with over 25 years of experience in providing top-quality winter services. As a Sales and Customer Support Specialist, you will drive business growth by combining sales expertise with exceptional customer service. This role involves engaging potential customers, presenting our...

**Customer Relations & Repair Specialist - Join Our Team at iPro Cellular Repair INC!** Are you bilingual, hands-on, and passionate about customer service? iPro Cellular Repair INC, a leading electronics repair company in Ontario, is looking for a **Customer Relations & Repair Specialist** to join our dynamic team! **Key Responsibilities**: - Provide...

**Manager, Customer Support** A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. **_ A bit about the...

**BILLING & CUSTOMER SUPPORT SPECIALIST NEEDED** **MUST BE FLUENT IN ENGLISH AND FRENCH! Contract is for on a 90 Day Trial Basis with Renewal option based on Development** DUTIES AND RESPONSIBILITIES INCLUDE: - Daily Outbound Billing Calls to Existing Clients who have past due payments - Act as Liason between our Head Office Billing department and our...

Company OverviewMicrometrics is a leading provider of guest communication and experience management solutions in the hospitality and travel industries.We have been at the forefront of innovation in the B2C communication industry, constantly looking for new ways to deliver streamlined communication and exceptional experiences. With COVID-19 changing how we...

An exceptional Network Support Specialist is required to provide an unparalleled customer experience by responding to and resolving incoming IT requests and alerts from our clients. You will work on a variety of technical issues, from diagnosing network, server, and workstation problems, to thinking outside the box to find solutions and resolve complex...

**About us** Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be responsible for providing exceptional service to our clients, addressing their inquiries and concerns, and ensuring their overall satisfaction. This is a great opportunity for...

**Location: Province of Quebec or Ontario—Teleworking #LI-Remote** **mdf commerce Inc **. is an international team of approximately 650 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of its B2B and B2G customers. Working in the eprocurement sector for our MERX product, we are currently looking for a...

**Our Company** Recognized by Forbes as one of the top ten companies reinventing the TV industry, Nuvyyo is a growing consumer electronics and app development company based in Ottawa, Ontario. Founded in 2010, we are leading innovation in the Over-The-Air TV industry in both the US and Canada. Building on our first mobile media streaming system, in 2014 we...

Fortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication...

394819BR **Customer Engagement Specialist**: Canada **About the role** Customer Engagement Specialist - Immunology - Rheumatology Location: Ottawa/Kingston/Sudbury About the role: Psoriasis affects 1 million Canadians. Up to 30% of patients with psoriasis have or will have arthritis. Unfortunately, this has a broad impact on patients that extends beyond...

**What we do.** We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone. **Who we are.** Net2phone Canada is breaking down the pre-conceived barriers in Canadian...

Job Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our team at Deliverance Consulting INC.Job Description:This role involves providing technical support and assistance to clients with various computer-related issues. As a Senior IT Support Specialist, you will be responsible for troubleshooting...

**Purpose**: Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all customer related issues within the Customer Operations Department. The Customer Operations Specialist interfaces internally with all levels and departments in the...