Customer Care Specialist

3 months ago


Ottawa, Canada Lindsay Maureen & Co Full time

**About us**

Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be responsible for providing exceptional service to our clients, addressing their inquiries and concerns, and ensuring their overall satisfaction. This is a great opportunity for someone who is passionate about delivering excellent customer service and enjoys working in a fast-paced environment.

**Duties**:

- Liaise with photographers, stagers, inspectors, and other vendors. Schedule appointments and ensure timely completion of tasks.
- Assist with marketing efforts including creating flyers, brochures, and online advertisements.
- Manage social media accounts and assist in implementing marketing campaigns.
- Maintain client databases and keep records up to date and ensure data accuracy.
- Perform data entry tasks to update customer records and maintain accurate information
- Support REALTORS® with day to day tasks
- Analyze customer feedback and provide suggestions for improvement

Qualifications:

- Speak and write fluently in English
- Executive Assistant Experience
- Crazy organized but not pushy about it
- Confident and not intimidated by new challenges
- Skilled on computers
- Loves people and has strong family values
- Can deal with highly creative non-organized people with ease
- Experienced with MLS / Paragon Systems

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the role of Customer Care Specialist.

**PLEASE SUBMIT A VIDEO OUTLINING WHY YOU ARE A GOOD MATCH. ALSO INCLUDE THE WORD "SOLD" IN YOUR EMAIL SUBJECT LINE.

**Job Type**: Part-time

Pay: $20.00 per hour

Expected hours: 15 per week

**Benefits**:

- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Ottawa, ON K1H 7Z2

Application deadline: 2024-11-01
Expected start date: 2024-11-04



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