Sales & Customer Support
3 weeks ago
**About Us**:
J.R. Lawn & Snow is Ottawa's number one choice for snow removal, with over 25 years of experience in providing top-quality winter services.
As a Sales and Customer Support Specialist, you will drive business growth by combining sales expertise with exceptional customer service. This role involves engaging potential customers, presenting our products/services, closing sales, and providing ongoing support to ensure customer satisfaction.
**Responsibilities**:
- Identify and qualify leads through various outreach methods.
- Conduct persuasive sales presentations and close deals.
- Respond to customer inquiries, resolve issues, and ensure satisfaction.
- Provide hands-on support and troubleshooting for customers.
- Maintain accurate sales and support records in our CRM system.
- Collaborate with internal teams to enhance the customer experience.
**Qualifications**:
- Proven experience in sales and customer support.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency in CRM software and MS Office.
- Experience meeting/exceeding sales targets.
- Knowledge of the landscaping and snow removal industry is a plus.
**Schedule**:
- Work 8-10 hour shifts (Monday-Friday).
- Flexibility for on-call availability during snowstorms.
- Must be prepared to work weekends, nights, and holidays if necessary during snow storms and peak sales seasons.
**Pay Scale**:
- $60,000.00 - $70,000.00 with bonus opportunity
**What We Offer**:
- Competitive pay based on experience.
- Comprehensive benefit packages.
- Opportunity for advancement within the company.
- Supportive team environment with ongoing training
Pay: $60,000.00-$70,000.00 per year
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed
Application question(s):
- Are you willing to be on call for the winter season during snow storms?
**Language**:
- English (required)
Licence/Certification:
- Class G Licence (preferred)
Work Location: In person
Expected start date: 2024-12-03
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