Sales & Customer Support

3 weeks ago


Ottawa, Canada J.R. Lawn and Snow Full time

**About Us**:
J.R. Lawn & Snow is Ottawa's number one choice for snow removal, with over 25 years of experience in providing top-quality winter services.

As a Sales and Customer Support Specialist, you will drive business growth by combining sales expertise with exceptional customer service. This role involves engaging potential customers, presenting our products/services, closing sales, and providing ongoing support to ensure customer satisfaction.

**Responsibilities**:

- Identify and qualify leads through various outreach methods.
- Conduct persuasive sales presentations and close deals.
- Respond to customer inquiries, resolve issues, and ensure satisfaction.
- Provide hands-on support and troubleshooting for customers.
- Maintain accurate sales and support records in our CRM system.
- Collaborate with internal teams to enhance the customer experience.

**Qualifications**:

- Proven experience in sales and customer support.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency in CRM software and MS Office.
- Experience meeting/exceeding sales targets.
- Knowledge of the landscaping and snow removal industry is a plus.

**Schedule**:

- Work 8-10 hour shifts (Monday-Friday).
- Flexibility for on-call availability during snowstorms.
- Must be prepared to work weekends, nights, and holidays if necessary during snow storms and peak sales seasons.

**Pay Scale**:

- $60,000.00 - $70,000.00 with bonus opportunity

**What We Offer**:

- Competitive pay based on experience.
- Comprehensive benefit packages.
- Opportunity for advancement within the company.
- Supportive team environment with ongoing training

Pay: $60,000.00-$70,000.00 per year

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed

Application question(s):

- Are you willing to be on call for the winter season during snow storms?

**Language**:

- English (required)

Licence/Certification:

- Class G Licence (preferred)

Work Location: In person

Expected start date: 2024-12-03


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