Representative, Insurance Service New

7 months ago

Winnipeg, Canada Definity Financial Corporation Full time

Job ID : 7225
Category : Petline Insurance
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Winnipeg, Canada
Posting Range : $42,400 - $78,100

Petline is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

We’re not afraid to see how far we can push the envelope to make insurance better. Our family of companies includes Sonnet, the only Canadian home and auto insurer offering a fully online buying experience, and Petline, the largest Canadian pet insurance company. As an employee of Petline, you'll service brands such as PetSecure, Peppermint, Desjardins, The Personal, Sonnet Insurance, OVMA, Hudson's Bay, Toronto Humane Society, Nova Scotia SPCA and PetShield. If you’re looking for a company that takes care of its people — and its customers — and has a track record of doing big things, get ready to love it here.

**What can you expect in this role?**
- Assist customers with policy and claims-related inquiries
- Up-sell/retain pet health insurance policies with existing customers
- Respond to, advocate and resolve customer inquiries regarding policy details and claims, in collaboration with functional specialists in Customer Care, Claims and Underwriting
- Capture notes on customer interactions using in-house system and following up with customers to obtain accurate information
- Collaborating with Quality Assurance team on continuous improvement of service and sales protocols and standards
- Recommend and up-sell policies, focusing on retention and growing the customer base to meet established targets and the customer’s needs
- Promote and educate prospective customers via inbound, outbound and online programs

**What do you bring to the role?**

For quebec based applicants: you MUST be a holder of an AMF Damage Insurance License
- High school diploma or equivalent combination of education and experience
- You have strong verbal and written communication skills
- You’re well versed in navigating multiple computer programs at once
- You’re committed to achieving individual and team goals
- You have proven ability to recognize sales opportunities in a contact center environment
- General Insurance License, Level 1 OR Level for applicants outside of Quebec

Salary range is $42,400 - $78,100

**What's in it for you?**
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Go ahead and expect a lot — you deserve it.**
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

**Background checks**
This role requires successful clearance of background checks (including criminal checks and leadership references).

LI-Hybrid

  • Insurance Professional with Exceptional Client Services

    4 weeks ago

    Winnipeg, Manitoba, Canada One Insurance Group Full time

    We are seeking a skilled Insurance Advisor/Customer Service Representative to join our team at One Insurance Group in Winnipeg, Manitoba. This is an exciting opportunity for individuals with a passion for delivering exceptional client services and a strong understanding of the insurance industry.About the RoleThis key position involves providing expert...

  • Commercial Insurance Advisor

    3 days ago

    Winnipeg, Canada Westland Insurance Ltd. Full time

    Westland Insurance Group has an exciting new opportunity for a full-time permanent Commercial Insurance Advisor in our Polo Park, Winnipeg office. **What we offer**: - Competitive base salary - Comprehensive medical and dental benefits - Diverse mix of staff and demonstrated work/life balance - Career growth opportunities - Continued development and...

  • Insurance Representative

    4 months ago

    Winnipeg, Canada Serenia Life Financial Full time

    Location: Manitoba Type: Full Time Imagine working for a company that is both **Human** and **Kind**... At Serenia Life Financial we’ve been helping people protect the ones they love and live generously for close to a century. Our philosophy is to understand our clients financial needs and to proactively provide solutions. As a Serenia Life Financial...

  • Representative, Insurance Service

    5 days ago

    Winnipeg, Canada Petline Full time

    **Representative, Insurance Service**: Job ID : 5980 Category : Petline Insurance Brand : Petline Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Winnipeg, Canada Petline is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family...

  • Customer Service Representative

    7 months ago

    Winnipeg, Canada J.M. Johnson Insurance Agencies Full time

    If you are a problem-solver with an energetic and friendly attitude and a passion for exceptional customer service and continued learning then keep reading! J.M. Johnson Insurance Agencies is looking for a full-time **Customer Service Representative **(CSR) based in our Kenaston office in Winnipeg, MB. **Get to Know Us**: J.M. Johnson Insurance Agencies is...

  • Insurance Advisor/ Customer Services

    1 month ago

    Winnipeg, Canada One Insurance Group Full time

    p>ONE Insurance has proudly served the insurance needs of customers across Manitoba for over 70 years. We have earned our customers’ trust by providing the guarantee of exceptional insurance products along with exceptional service. We are seeking experienced insurance professionals to join our growing team.About this Opportunity:Think about how exciting it...

  • Representative, Insurance Sales New

    7 months ago

    Winnipeg, Canada Definity Financial Corporation Full time

    Job ID : 7226 Category : Petline Insurance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Winnipeg, Canada Posting Range : $42,400 - $78,100 Petline is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family...

  • Insurance and Customer Service Specialist

    1 month ago

    Winnipeg, Manitoba, Canada One Insurance Group Full time

    ONE Insurance has proudly served the insurance needs of customers across Manitoba for over 70 years, establishing a reputation for exceptional service and product offerings.About This OpportunityThis role is an integral part of our team, focusing on supporting clients in local communities, which is central to our success. To excel in this position, you will...

  • Insurance Advisor/ Customer Services

    1 month ago

    Winnipeg, Canada One Insurance Group Full time

    p>ONE Insurance has proudly served the insurance needs of customers across Manitoba for over 70 years. We have earned our customers’ trust by providing the guarantee of exceptional insurance products along with exceptional service. We are seeking experienced insurance professionals to join our growing team.About this Opportunity:Think about how exciting it...

  • Insurance Broker

    7 months ago

    Winnipeg, Canada Pembina Insurance Full time

    Connect with us, we are hiring! Our office is seeking an experienced, full time insurance broker to work primarily in personal lines. We want passionate, hard-working people who want to move to the next level of their career. Are you a professional broker who has the highest ethical standards and personal integrity? Do you have an appetite for learning and...

  • Insurance Advisor

    2 weeks ago

    Winnipeg, Canada Westland Insurance Ltd. Full time

    Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Winnipeg, MB in our Henderson office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on growing their insurance industry...

  • Client Service Manager

    2 weeks ago

    Winnipeg, Canada BFL CANADA Risk and Insurance Full time

    We offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people to...

  • Insurance Advisor

    2 weeks ago

    Winnipeg, Canada Westland Insurance Ltd. Full time

    Westland Insurance Group has an exciting opportunity for an Insurance Advisor in our Winnipeg, MB office. Do you love to talk about insurance and provide exceptional client service? We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience. **What we offer**: - Competitive Base salary -...

  • Insurance Advisor

    1 week ago

    Winnipeg, Canada Westland Insurance Ltd. Full time

    Westland Insurance Group has an exciting opportunity for an Insurance Advisor in Winnipeg, Manitoba at our Garden City Square office. Do you love to talk about insurance and provide exceptional client service? We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience. **What we offer**: -...

  • Insurance Advisor

    5 days ago

    Winnipeg, Canada Westland Insurance Ltd. Full time

    Westland Insurance Group has an exciting opportunity for an Insurance Advisor in our Winnipeg, Manitoba office on Corydon Avenue. Do you love to talk about insurance and provide exceptional client service? We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience. **What we offer**: -...

  • Insurance Services Professional

    1 month ago

    Winnipeg, Manitoba, Canada One Insurance Group Full time

    About ONE Insurance GroupWe have proudly served the insurance needs of customers across Manitoba for over 70 years. Our commitment to exceptional service and products has earned us the trust of our customers.Role OverviewThis is an exciting opportunity to join our growing team as an Auto Insurance Specialist. You will be responsible for providing outstanding...

  • Insurance Professional

    1 month ago

    Winnipeg, Manitoba, Canada One Insurance Group Full time

    About the RoleWe are seeking an experienced Insurance Professional to join our team at One Insurance Group. As a key member of our team, you will play a critical role in providing exceptional customer service to our clients.Job DescriptionThe primary responsibility of this role is to provide professional counsel to clients on their insurance products and...

  • Insurance Advisor

    7 months ago

    Winnipeg, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Winnipeg, MB our Madison Square office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking...

  • Insurance Advisor

    7 months ago

    Winnipeg, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Winnipeg, MB at our Polo Park office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for...

  • Insurance Advisor

    7 months ago

    Winnipeg, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Winnipeg, MB our Munroe Centre office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for...