Rental Coordinator

1 week ago


Burnaby, Canada Ant Rentals ltd. Full time

**About us**

THBA is a small business in Burnaby, BC V5B 3A9. We are professional, fast-paced, and collaborative.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Casual work attire

Ant ltd. is a Brand new, aerial lift, Heavy equipment Rental company that will

house 2000 aerial units from Genie, XCMG, JLG, not to mention a robust fleet

of Compaction and Excavation.

Join us at the ground floor and grow with us Come and work for a company

that values its employees.

We are looking for a **General Equipment coordinator/dispatch **reporting to the

General manager, to come and join our team in Barnaby. You should have a

few years of rental experience, specifically in the areas of Aerial equipment,

excavators, Compaction. This position is Monday to Friday.

**Responsibilities**:

- Collaborate with the Sales team to comprehend equipment and rental prerequisites for each client.
- Create thorough logístical strategies encompassing delivery timetables, installation schedules, and pickup plans.
- Ensure adherence to venue regulations, safety protocols, and client-specific demands.
- Construct and uphold a master schedule for all logístical activities, covering delivery, setup, and dismantling tasks.
- Resolve customer inquiries and address any problems or concerns.
- Fulfill customer orders, source necessary equipment, initiate service requests, manage order cancellations, and arrange equipment retrievals.
- Manage incoming calls at the counter and attend to walk-in visitors.
- Offer customers proficient advice on the selection and operation of diverse tools and equipment.
- Drive additional sales revenue through exceptional customer service for all existing orders.
- Generate rental agreements and billing by using point-of-rental software.
- Organize equipment delivery and retrieval schedules.
- Provide support to all team members.

**Qualifications**:

- 1-3 years of successful heavy equipment rental experience in preferred
- Basic knowledge and experience in Microsoft Office products
- Proficiency in both verbal and written communication
- Effective negotiation abilities and top-notch customer service aptitude
- Need for a valid drivers license with a satisfactory driving history
- Keen attention to particulars
- Capability to handle multiple tasks, arrange, and rank tasks by importance
- Experience with Point of rentals in a Bonus

**Salary**: $65,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Burnaby, BC V5B 3A9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- rental coordinator: 1 year (required)

**Language**:

- fluent English (required)

Shift availability:

- Day Shift (required)

Work Location: In person


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