Telephone
6 months ago
Overview:
We are seeking a dedicated individual to join our team as a Telephone Representative. This position involves providing exceptional customer service over the phone and assisting customers with inquiries and sales.
**Duties**:
- Answer incoming calls promptly and professionally
- Assist customers with product information and pricing
- Process orders and provide order status updates
- Utilize phone etiquette to ensure positive customer interactions
- Upsell products or services to increase sales revenue
- Enter customer data accurately into the system
**Requirements**:
- Proficiency in English; fluency in Spanish is a plus
- Strong communication skills to effectively interact with customers
- Ability to analyze customer needs and recommend appropriate solutions
- Prior experience in sales or customer service is preferred
- Basic data entry skills for maintaining accurate records
**Job Types**: Full-time, Part-time
Pay: $15.75-$16.00 per hour
**Benefits**:
- On-site parking
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
Supplemental pay types:
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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