Sales Support Specialist

3 months ago

Montréal, Canada Hazelview Properties Services Inc. Full time

About the Company:
At Hazelview Properties we believe that apartments

are more than bricks and mortar - they are an experience.

Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential

buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.

Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We

are committed to fostering the long-term growth of our employees, communities and the investments we make for our

clients. It’s one of the things we’ve always believed in, creating value for people and places.

At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and

inclusive culture where individual experiences and collective layers of difference are brought together to achieve

greatness. We invest where we see potential, building for now and generations to come.

Vision: “We create value for people and places”.

Our Core Values:

- Trust
- Ambition
- Collaboration
- Ownership Mindset
- Having Fun

About the Position:
Reporting to the National Sales Manager, the Sales Support Specialist succeeds in a fast-paced entrepreneurial

environment and possesses strong negotiation and communication skills. They are primarily responsible for the

conversion of sales leads to leasing appointments, ensuring we are achieving sales and vacancy targets. The Sales

Support Specialist works with and provides support to the community teams in maintaining their occupancy rate and

achieving vacancy budget.

Key Responsibilities:

- Develop and maintain a strong, productive working relationship with the teams for all assigned communities
- Demonstrate excellent sales abilities in converting prospect phone calls into leasing appointments
- Display excellent communication skills in accurately updating leasing team members of all new appointments
- Maintain accurate record of all prospects in NES and LWF databases for statistical reporting purposes

Position Title: Sales Support Specialist

Reports To: Regional Director of Sales and Marketing

Location: Montreal
- Complete monthly appointment to sale conversion reports for commission payouts

Job Requirements:
Education & Experience:

- Completion of High School or general education degree (GED)
- 2+ years of related experience in a direct sales or call center
- Experience with sales/leasing principles would be an asset
- Proven track record of achieving sales targets/results
- Ability to work a flexible schedule, including evenings and weekends
- Ability to allocate ones time effectively, work well under pressure, and manage tight deadlines
- Ability to take initiative in order to keep a high occupancy rate

Qualifications:

- Self-motivated, proactive, goal and results oriented with a passion for sales
- Proven problem solving, negotiation, and decision-making capabilities
- Excellent organizational skills with superior attention to detail and accuracy
- Ability to prioritize, multitask, and thrive in a fast-paced environment
- A professional demeanour coupled with strong communication skills, both written and verbal
- Flexible and adaptable to constantly changing needs within the organization
- A commitment to “Best in Class” Customer Service
- Team player with high degree of motivation and desire to collaborate with others to build and maintain

relationships
- Ability to accurately listen, understand and respond appropriately
- Superior organizational and time management skills with ability to multi-task/prioritize and work under tight

timelines
- Ability to speak other languages is considered an asset.
- Actively championing diversity, equity and inclusion to create an environment of belonging

Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to

participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will

work with you to accommodate your needs and in accordance with all applicable legislation. Information related to

accommodation requirements will be addressed confidentially.

Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is

the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team

**Skills**: Preferred
- Negotiation skills
- Sales Skills
- Presentation Skills
- Customer Service Skills
- Computer/Technical Skills
- Attention to Detail

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity

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