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Clinic Coordinator

5 months ago

Remote, Canada Well Beings Counselling Full time

Well Beings Counselling

**Pay**: $20

**Shifts will be **full time

This role will report to the Clinic Manager

**About Us**

Well Beings Counselling is a team of Registered Clinical Counsellors who work together to provide high-quality counselling services to **individuals, couples, and families**, Monday-Sunday each week.

Remote position

**Our Vision**
- We help thousands of people learn to live a life with ease_

**Our Core Values**
- Authenticity_
- Be a Team Player_
- Work, Life Balance_

**To succeed in this role..**

You will rock this role if you possess excellent communication and organization skills. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others.

**Qualifications**
- 2-3 years of experience in client care and customer service (preferably in a medical office at the front desk)
- Psychology undergraduate students and graduates are welcome

**Responsibilities**
- Conducting consultations with new clients to match them with an appropriate counsellor
- Supporting counsellors with client bookings, payments, administrating intake & consent forms, etc.
- Maintaining quality assurance: payment follow-up, securing payment information, uploading secure documents, managing the scheduling software
- Claims confirmations from insurance providers
- Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure
- Strong communication skills, ability to communicate professionally and with compassion and patience to clients
- Very detail-oriented and adept at following instructions
- Confidence to share ideas and constructive criticism to help us grow
- Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
- Tech savvy (we are mostly paper-less and everything is online)
- An appetite for innovation and simplicity - highly process-oriented
- Working autonomously comes easy to you but you also love collaborating with a talented team
- Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
- Knowledge of Jane App scheduling software is an asset

**Application Process**:
In addition to submitting a resume and cover letter:
We thank all applicants for their interests: Only those under consideration will be contacted.

**Salary**: $20.00 per hour

Schedule:

- Monday to Friday

Work Location: Remote

Expected start date: 2023-09-01