Internal Service Coordinator

3 days ago

Mississauga, Canada Whiteoak Ford Lincoln Full time

Whiteoak Ford Lincoln is searching for an Internal Service Coordinator. If you have service advisor experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest

**Responsibilities**:

- Ensure all internal work orders and sublets are coordinated.
- Responsible for dealing with internal companies and third party appraisal to obtain approvals.
- Prepare repair orders, enter them into the database system and close the orders by providing appropriate repairs and services. - Issue internal and warranty repair orders.
- Ensure all required vehicle parts are ordered.
- Organize the workflow of internal service vehicles through the shop.
- Present estimates of work required on used vehicle reconditions.
- Responsible for making decisions on how the vehicle will be repaired depending on policies, procedures or requirements.
- Assists the Service Manager as necessary.
- Perform other Service related duties as required by management.

Qualifications:

- Post secondary diploma/degree or equivalent experience
- Previous experience with scheduling in an automotive environment
- Strong organizational skills with the ability to multitask
- Basic knowledge of or ability to understand the mechanics of a vehicle
- Ability to set effective, efficient time schedules
- Ability to prioritize workflow
- Ability to think strategically about ways of enhancing shop performance and productivity
- Desire to exceed customer expectations
- Strong interpersonal and relationship-building skills
- The ability effectively respond to and meet the needs of a diverse client base

**Whiteoak Ford Lincoln is a proud member of the Rafih Auto Group. **The Rafih Auto Group is a leading auto dealer in the industry representing multiple dealerships. We are committed to the complete satisfaction of our customers and employees alike.

We offer a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status_

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person

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