Service Desk Technician
5 hours ago
Join the Information Technology team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you
In this role, the Service Desk Technician will provide a range of support to ensure our IT systems and services are in working order to meet business needs. You will be part of a team responsible for troubleshooting hardware, software and networking issues, as well as ensuring that all computing operations run with optimal performance and security.
To be successful, a Service Desk Technician should have an excellent ability to solve problems using in-depth understanding of information systems and computing solutions. The Service Desk Technician will also be a team player, willing to handle all support requests with courtesy and professionalism.
We’ve got so much more we want to tell you, so here it goes:
**Role**:
- Responsible for management, configuration, and operation of cloud services including Office 365 services and collaboration tools, and VoIP cloud system
- Responsible for the maintenance, configuration, and reliable operation of computer systems and network equipment
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Ensure compliance to company IT KPIs and SLAs
**Qualifications**:
- Bachelor’s degree in Information Technology, Computer Science, or a related discipline
- 3-5 years of system or network administration, or equivalent experience
- IT certifications in CompTIA, Microsoft, ITIL, Cisco, or any other network related are a plus
- Strong knowledge of Microsoft Operating Systems, Office 365, Active Directory, Microsoft Azure, IT Networking and VoIP systems
- Experience with scripting and automation tools, especially with Azure, SharePoint, and Exchange PowerShell
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices
- Proven experience as a Help Desk Technician or similar role
- Excellent communication and writing skills
- Resourcefulness and problem-solving aptitude
**Perks**
We offer a competitive total compensation package that includes competitive wages, complimentary membership and ongoing training to help ensure you are always learning.
Since 1997, we’ve built the foundation of Movati Athletic on our 5 Core Values**:Care**, **Commitment**, **Authenticity**, **Diversity**and **Work Ethic**. Over the next several years, we plan to do the same. Our promise at Movati is to help you feel **welcome**, feel **comfortable**, and feel **healthy**.
-
Intermediate - Service Desk Technician
6 months ago
Toronto, Canada Questrade Financial Group Full timeQuestrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...
-
IT Help Desk
6 months ago
Toronto, Canada Pizza Pizza Full time**Description**: The Service Desk Technician’s role is to ensure the customers of IT receive prompt attention to their requests for IT service with short term and long term solutions that enable them to accomplish their business tasks. This includes receiving, classifying, prioritizing, documenting, and actively resolving end user requests. Problem...
-
Help Desk Technician
1 month ago
Toronto, Canada Total Meter Services Inc Full time**Title**:Help Desk Support Technician **Reports To**:Automation & Software Development Manager **Summary** The Help Desk Support Technician is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations, electronics and electrical systems. Major accountabilities will include client...
-
Bilingual Service Desk Technician
6 months ago
Toronto, Canada The Salvation Army Canada and Bermuda Full time**Service Desk Technician, Bilingual** **Location: Hybrid, Greater Toronto Area** **Division: Information Technology, Service Delivery & Productivity** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2...
-
Bilingual Service Desk Technician
6 months ago
Toronto, Canada The Salvation Army Canada and Bermuda Full time**Service Desk Technician, Bilingual** **Location: Remote** **Division: Information Technology, Service Delivery & Productivity** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing...
-
Service Desk Technician
6 months ago
Toronto, Canada Royal College of Dental Surgeons of Ontario Full timeThe Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for more than 11,000 dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, openness and fairness in all our work. Do you have excellent customer service...
-
Service Desk Agent
2 months ago
Toronto, Canada Coreio Inc Full timeWe are currently seeking a **Service Desk Agent** to join our incredible team on a full-time remote basis. The Service Desk agent responds to client incident and Service Requests remotely. Support activities include the logging the interactions in our call management tool, initial troubleshooting, resource coordination and remote take over (RTO) if...
-
Service Desk Technician
6 months ago
Toronto, Canada The Salvation Army Canada and Bermuda Full time**Service Desk Technician (6-month contract)** **Location: Hybrid, Greater Toronto Area** **Division: Information Technology, Service Delivery & Productivity** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped...
-
Service Desk Supervisor
6 months ago
Toronto, Canada ONT.COLLEGE OF TEACHERS Full time**Posting 23-40** **Service Desk Supervisor** **Information Technology Unit, Corporate Services** **_ Permanent Position; Category 5_**: **_ Hiring Range _**_- $92,451-$114,674_**: - Salary Range - $92,451-$136,896_ The Service Desk Supervisor’s role is to oversee the Service Desk team and ensure that end users receive the appropriate assistance. This...
-
Service Desk Supervisor
6 months ago
Toronto, Canada ONT.COLLEGE OF TEACHERS Full timePosting 23-40 Service Desk Supervisor Information Technology Unit, Corporate Services Permanent Position; Category 5 Hiring Range - $92,451-$114,674 Salary Range - $92,451-$136,896 The Service Desk Supervisor's role is to oversee the Service Desk team and ensure that end users receive the appropriate assistance. This includes managing all procedures...
-
Intermediate Service Desk Technician
6 months ago
Toronto, Canada Info-Tech Research Group Inc. - Canada Full timeInfo-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives...
-
Service Desk Manager
3 months ago
Toronto, Canada Canopy Growth Corporation Full timeThe Company At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and...
-
Service Desk Team Lead
6 months ago
Toronto, Canada The Salvation Army Canada and Bermuda Full time**Service Desk Team Lead** **Location: Hybrid in Toronto** **Division: Information Technology, Service Delivery & Productivity** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped 2.6 million people, providing...
-
Service Desk Manager
3 months ago
Toronto, Canada Canopy Growth Full timeThe Opportunity The Service Desk Manager, reporting to the Director, IT Technology, is responsible for overseeing the daily operations of the IT service desk, ensuring that end-users receive the appropriate assistance. This includes managing all procedures related to the identification, prioritization, and resolution of incidents, including the monitoring,...
-
IT - Help Desk Technician
6 months ago
Toronto, Canada Cosmetica Laboratories Inc. Full timeCosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us create beauty in the world! At Cosmetica Laboratories, we are committed...
-
Service Technician
6 months ago
Toronto, Canada In Home Service Full timeIn Home Service is seeking a full-time employee (40 to 48 hours weekly) in the downtown Toronto and North York area. Our job is spraying MagiSeal fabric protection on new furniture, at customer's homes, the day after delivery. It is EXTREMELY easy to perform the service calls. The schedule is very flexible. You choose which days to work 9am to 5pm, which...
-
Intermediate Service Desk Technician
6 months ago
Toronto, Canada Info-Tech Research Group Inc. - Canada Full timeInfo-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives...
-
Furniture Service Technician
6 months ago
Toronto, Canada In Home Service Full timeIn Home Service is seeking a full-time employee (40 to 48 hours weekly) in the central and west Toronto area. Our job is spraying MagiSeal fabric protection on new furniture, at customer's homes, the day after delivery. It is EXTREMELY easy to perform the service calls. The schedule is very flexible. You choose which days to work 9am to 5pm, which days to...
-
Service Desk Supervisor
6 months ago
Toronto, Canada Toronto Community Housing Full timeJob #: **8436** - Division: **Information Technology Services** - Vacancy Type: **Full-time Permanent** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: - Grade: **07** - # of Vacancies: **1** - Salary/Hourly Range: **102,185 - 122,622** - Hiring range/wage: **102,185 - 112,404** - Work Details (Days/hours): **Monday to Friday, 36.25...
-
Service Desk Intake Administrator
6 months ago
Toronto, Canada The Salvation Army Canada and Bermuda Full time**Service Desk Intake Administrator (12-month contract)** **Location: Hybrid/Remote** **Division: Information Technology, Service Delivery** Are you detail-oriented and organized, and have a passion for providing top-notch customer service? We are currently seeking a dedicated Service Desk Intake Administrator to join our IT Services team on a temporary...