Manager, Bc City Operations

5 months ago

Langley, Canada Bison Transport Full time

**Specific responsibilities include**:

- Operations personnel look to this position for vision, direction and support in day to day activities. It is a critical part of the MCO’s role to ensure that all of the employee’s needs are met in these regards.
- Provide performance management, coaching, mentoring and development opportunities to the team.
- Oversee the human resource needs of the city group, including:

- Participate in the interview and hiring processes
- Cross-train personnel and oversee staff internal and external training programs
- Review and provide input into department compensation
- Staff scheduling (minimum, peak, holiday, etc)
- Accountable for the overall execution and results of assigned regional areas and ensure execution on Customer commitments with respect to service.
- Working as a member of the Operations Management Team to affect group strategies to achieve departmental goals.
- Have an excellent understanding of all clients, their stage of development, their operational requirements and Bison’s system of serving them.
- Accountable for the overall execution and results of assigned regional planning areas.
- Involves any other duties that may be assigned from time to time, on a daily or permanent basis.
- 3-5 years in a similar leadership role managing day-to-day operations. Transportation industry would be considered an asset.
- Strong business acumen with the ability to track and lead departmental KPIs.
- Excellent human resource skills: coaching, mentoring, performance management,
- Strong communication skills: excellent oral, written and presentation skills, as well as adult learning techniques.
- Strong leadership skills: team-work, delegation
- Strong organizational skills: time management, project planning, multi-tasking.
- Excellent problem-solving ability
- Experience and knowledge of safety and compliance issues, as they pertain to road transportation.
- Progressive knowledge of the transportation industry including competition and trends.

**Why Bison**:

- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
- Join our engaging Wellness Program & extracurricular sports teams

**About Bison**:

- Celebrating over 50 years in Business
- Active in giving back through Corporate Social Responsibility and Charitable Giving
- Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

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