Host - Front of House Support (Full Time)

4 weeks ago


Ottawa, Canada The Metcalfe Hotel Full time

**Title**: Host/Hostess

**Department**: Food and Beverage - Front of House

**Reports To**: Food and Beverage Manager
- The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era_
- Cocotte Bistro, will be a refined yet casual take on an authentic French bistro with a distinctly National Capital lens, a classic yet contemporary approach to French bistro cuisine. Cocotte Bistro will also bet on bubbles by the glass, thoughtfully sourced ingredients, social hour specials and sharing items prepared and served en cocotte._

**Job Duties**
- Welcoming all guests entering the restaurant and thanking all guests who are leaving; asking how they enjoyed their meal and how their experience was;
- Answering the telephone and responding to reservation requests, and all other information
- Setting up and organizing the host area and other areas of responsibility throughout your shift, including cleaning and organization of all menus;
- Clear, clean, sanitize and reset guest tables in the dining room, lounge and café and meeting rooms as needed;
- Delivering room service orders to guest rooms as per standard protocols;
- Practice a very high level of communication and teamwork with peers and management;
- Provide genuine hospitality by engaging with guests throughout their entire experience, maintaining a positive personality throughout;
- Conducting guest restroom checks, maintaining the front lobby cleanliness, and cleaning the agreed designated areas by following checklist procedures and opening or closing routines;
- Following established standards for greeting guests entering the restaurant, always prioritizing the guests’ experience and needs;
- Assisting guests and responding to their needs; ensuring you help the guest in either directing them to the restroom, getting their server, or other requests;
- Organize and control the seating of guests using correct procedures and practices;
- Assist other staff members and management with other duties, tasks, and cleaning responsibilities;
- Be continually aware of, and maintain, the highest standards of professionalism by following the company dress code; maintain a professional appearance, demeanor, and attitude at all times;
- Protect the health and safety of others by adopting safe work practices and reporting unsafe conditions immediately;
**Advantages**:

- Group insurance plan
- Group RRSP matching
- Vacation pay
- 50% employee discount in all our establishments for the employee and 3 guests
- Corporate culture that promotes employee appreciation
- Employee recognition events
- Company in full growth (perspective of evolution and personal development)

**Schedule**:

- Morning, afternoon and evening shifts
- Weekend and holiday availability

**Compensation**
- Competitive wage plus tip pool

**Job Requirements**
- Smart Serve Certification required
- Proficient in speaking English and French
- Ability to effectively communicate with strong interpersonal skills with a passion for hospitality
- Possess a strong work ethic with a desire to achieve team goals
- Ability to prioritize and manage your time during high volume and busy times
- Being physically able to move quickly, bend, and reach throughout your shift; able to stand and walk for long periods of time 8+ hours
- A passion for hospitality, food service and helping create the best possible guest experience

**Work Conditions**
- Flexible hours including mornings, afternoons, evenings, weekends, and holidays
- Extended periods of standing, and other physically demanding conditions - carrying boxes(50lb), and taking out garbage and recycling.

**Salary**: $16.25 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Licence/Certification:

- Smart Serve (required)

Shift availability:

- Night Shift (required)

Work Location: In person



  • Ottawa, Canada The Metcalfe Hotel Full time

    **Title**: Host/Hostess(Full-Time) **Department**: Food and Beverage - Front of House **Reports To**: Food and Beverage Manager - The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital...


  • Ottawa, Canada The Metcalfe Hotel Full time

    **Title**: Host/Hostess **Department**: Food and Beverage - Front of House **Reports To**: Food and Beverage Manager - The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly...


  • Ottawa, Canada The Metcalfe Hotel Full time

    **Title**: Host/Hostess **Department**: Food and Beverage - Front of House **Reports To**: Food and Beverage Manager - The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly...


  • Ottawa, Canada The Metcalfe Hotel Full time

    **Title**: Host/Hostess **Department**: Food and Beverage - Front of House **Reports To**: Food and Beverage Manager - The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly...


  • Ottawa, Canada EVOO Greek Kitchen Full time

    **About us** EVOO Greek Kitchen is a small business in Ottawa, ON K1S 4N4. We are professional, agile and fast-paced. Our work environment includes: - Modern office setting - Food provided EVOO Greek Kitchen is a modern Greek restaurant serving authentic greek cuisine, a sommelier curated wine selection and handcrafted cocktails with a Greek flair. We...


  • Ottawa, Canada Northland Properties Full time

    Our people are the heart and soul of our business, and we are looking for enthusiastic, upbeat, and bubbly personalities to join our team. Hosts are essential to our business as they are the life and spirit of our restaurants; from directly before a guest enters, throughout their entire experience, all the way up to the moment they leave. Our restaurants are...

  • Host

    3 weeks ago


    Ottawa, Canada Lone Star Texas Grill Full time

    **Position: Host**: **Location: 2880 Gibford Drive, Ottawa ON, K1V 2L9**: **Job Type: Part Time**: We are looking for fun, enthusiastic and outgoing **Hosts** to join our front door team. You will be part of the front of house team that creates memorable guest experiences in an upbeat and welcoming environment. You are the 1st and last impression every guest...

  • Host

    3 weeks ago


    Ottawa, Canada Lone Star Texas Grill Full time

    **Position: Host**: **Location: 780 Baseline Road, Ottawa ON, K2C 3V8**: **Job Type: Part Time**: We are looking for fun, enthusiastic and outgoing **Hosts** to join our front door team. You will be part of the front of house team that creates memorable guest experiences in an upbeat and welcoming environment. You are the 1st and last impression every guest...

  • Front of House

    6 days ago


    Ottawa, Canada Gitanes Inc. Full time

    The Gitanes restaurant group is growing! Hiring front and back of house positions. Minimum 2 years experience. WSET or CMS wine education encouraged for front of house roles. We are an energetic team of hospitality professionals, passionate about the chef driven kitchens we represent. We pair dishes with natural wines and fun cocktails. Experience working...

  • Front of House

    3 weeks ago


    Ottawa, Canada Life of Pie Full time

    Busy Bakery / Cafe is looking for a part time person to join our front of house team. Daytime shifts, weekend shifts required. We're closed on Mondays. - Front of house experience is desirable - Barista experience is a bonus. - Bilingualism is an asset. excellent communication skills - customer service experience - please specify availability **Job Types**:...

  • Front of House

    2 weeks ago


    Ottawa, Ontario, Canada Life of Pie Full time

    Busy Bakery / Cafe is looking for a part time person to join our front of house team. Daytime shifts, some weekend shifts required. We're closed on Mondays. Front of house experience is desirable Barista experience is a bonus. Bilingualism is an asset. excellent communication skills- customer service experience- please specify availabilityJob Types:...


  • Ottawa, Canada Oz Kafe Full time

    Oz Kafe is looking to hire a Front Of House (Service) Manager. We are a casual-fine dining restaurant located in the Byward Market neighbourhood in Ottawa. We are tucked away in a heritage building inside one of the neighbourhood's many charming cobblestone courtyards. Our location features an outdoor patio and a large dining room split between the main...


  • Ottawa, Canada Oz Kafe Full time

    Oz Kafe is looking to hire a Front Of House (Service) Manager. We are a casual-fine dining restaurant located in the Byward Market neighbourhood in Ottawa. We are tucked away in a heritage building inside one of the neighbourhood's many charming cobblestone courtyards. Our location features an outdoor patio and a large dining room split between the main...

  • Host

    1 month ago


    Ottawa, Canada Lone Star Texas Grill Full time

    Position: Host Location: 128 George Street, Ottawa ON, K1N 9N9 Job Type: Part Time Job Description We are looking for fun, enthusiastic and outgoing Hosts to join our front door team. You will be part of the front of house team that creates memorable guest experiences in an upbeat and welcoming environment. You are the 1st and last...

  • Host

    1 month ago


    Ottawa, Canada Lone Star Texas Grill Full time

    Position: Host Location: 5734 Hazeldean Rd, Stittsville, ON K2S 1T1, Canada Job Type: Part Time Job Description We are looking for fun, enthusiastic and outgoing Hosts to join our front door team. You will be part of the front of house team that creates memorable guest experiences in an upbeat and welcoming environment. You are the...

  • Host

    1 month ago


    Ottawa, Canada Lone Star Texas Grill Full time

    Position: Host Location: 4275 Strandherd Drive, Nepean ON K2J 6E5 Job Type: Part Time Job Description We are looking for fun, enthusiastic and outgoing Hosts to join our front door team. You will be part of the front of house team that creates memorable guest experiences in an upbeat and welcoming environment. You are the 1st and...

  • Host

    1 month ago


    Ottawa, Canada Lone Star Texas Grill Full time

    Position: Host Location: 1211 Lemieux Street, Gloucester ON, K1J 1A2 Job Type: Part Time Job Description We are looking for fun, enthusiastic and outgoing Hosts to join our front door team. You will be part of the front of house team that creates memorable guest experiences in an upbeat and welcoming environment. You are the 1st...

  • Host

    1 month ago


    Ottawa, Canada Lone Star Texas Grill Full time

    Position: Host Location: 4048 Carling Avenue, Kanata ON K2K 1Y1 Job Type: Part Time Job Description We are looking for fun, enthusiastic and outgoing Hosts to join our front door team. You will be part of the front of house team that creates memorable guest experiences in an upbeat and welcoming environment. You are the 1st and...

  • Host

    1 month ago


    Ottawa, Canada Lone Star Texas Grill Full time

    Position: Host Location: 780 Baseline Road, Ottawa ON, K2C 3V8 Job Type: Part Time Job Description We are looking for fun, enthusiastic and outgoing Hosts to join our front door team. You will be part of the front of house team that creates memorable guest experiences in an upbeat and welcoming environment. You are the 1st and last...

  • Host

    1 month ago


    Ottawa, Canada Lone Star Texas Grill Full time

    Position: Host Location: 2880 Gibford Drive, Ottawa ON, K1V 2L9 Job Type: Part Time Job Description We are looking for fun, enthusiastic and outgoing Hosts to join our front door team. You will be part of the front of house team that creates memorable guest experiences in an upbeat and welcoming environment. You are the 1st and...