![Oz Kafe](https://media.trabajo.org/img/noimg.jpg)
Front of House Manager
3 weeks ago
Oz Kafe is looking to hire a Front Of House (Service) Manager.
We are a casual-fine dining restaurant located in the Byward Market neighbourhood in Ottawa. We are tucked away in a heritage building inside one of the neighbourhood's many charming cobblestone courtyards. Our location features an outdoor patio and a large dining room split between the main floor and a private space on the second floor. In addition to our regular dine-in service we also host many private events.
Our menus feature a chef-driven, European-inspired food menu and well curated wine, beer, classic and craft cocktail lists. Our food and craft cocktail ingredients are made in house from scratch with care.
We are looking for an enthusiastic and passionate hospitality professional to join our team in this leadership role. You will be responsible for coordinating all elements of our front-of-house. You will be working closely with the chef to ensure we provide a top quality guest experience, while maintaining a healthy and positive work environment for our valued staff.
The position is available for immediate start.
Experience managing a similar establishment is a requirement. Minimum 2 years in a managerial role is preferred. You must be available to work evenings, weekends, and closing shifts. A thorough knowledge of wine, beer, & cocktails is strongly preferred. You must be a foodie and have basic knowledge of french cuisine.
Duties will include:
- scheduling all service staff
- hiring and training of new staff
- closing (key holder)
- managing a staff of approximately a dozen people
- assigning sections to servers and managing the seating plan
- greeting guests at the door and seating them when no hostess is scheduled
- serving or bartending occasionally as required to cover shifts, breaks, or provide relief in our busiest times
- taking inventory and communicating what needs to be ordered with ownership
- programming the menu into our POS system
- managing labor cost & beverage costs/inventory
- ensuring our cleaning schedule is followed and the restaurant's cleanliness & organization is maintained
- helping to organize special events/group bookings
- working together with our chef to manage the business in a collaborative way
- maintaining a positive and healthy work environment
Compensation for this role is negotiable and will invariably will include tips, and 50% food discount. Our staff are all paid hourly, therefor any overtime hours will be paid at the appropriate overtime rate, but you will typically work about 35hrs/week.
Thank you very much for your interest in working at Oz Kafe. We look very forward to hearing from you
**Job Types**: Full-time, Permanent
Pay: $23.00-$25.00 per hour
**Benefits**:
- Discounted or free food
Schedule:
- 8 hour shift
- Evening shift
- Every Weekend
- Night shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
- Tips
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Serving: 6 years (preferred)
- management: 2 years (preferred)
**Language**:
- English (required)
- French (preferred)
Licence/Certification:
- WSET certification (preferred)
- Smart Serve (required)
Work Location: In person
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