Bilingual Case Manager

2 weeks ago


Remote, Canada Canada Protection Plan Full time

Are you looking to be part of a continually growing and dynamic company that is a leader in the life insurance industry? Canada Protection Plan, a Foresters Financial company operating in the Canadian marketplace, markets and sells life insurance and related products, many with simplified underwriting processes requiring no medical exams.

Would you like to make a difference with the customers we serve? A career at Canada Protection Plan, the Canada Division of Foresters Financial, is full of potential. We are driven to excel, and our employees reflect this passion. Our company values include shared collaboration, career development and a friendly and open work environment.

Our strength is a culture characterized by doing work that makes a positive impact in the communities where we live. We connect with our employees in significant and meaningful ways for work that matters.

**Core responsibilities will include**:

- Ordering and reviewing underwriting requirements, including Exams, Paramedicals, Supplemental Forms, and other medical requirements as per Underwriting
- Maintaining and managing a high volume of follow-ups on a daily basis
- Responsible for releasing (settling policies) policies to issue
- Managing all pending issues in order to meet or exceed production targets
- Other duties as required

**Knowledge/Experience/Skills**:

- Strong knowledge of life insurance products
- Experience as a case manager or similar role is a must
- Bilingual in French and English (written and verbal)
- Results oriented and the ability to learn quickly
- Attention to detail and accuracy
- Ability and willingness to support the team in accomplishing key goals
- Ability to prioritize and accomplish multiple tasks simultaneously in a fast-paced environment
- Strong team building skills
- LOMA designation an asset

***
At Canada Protection Plan and Foresters Financial, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a diverse workforce and we are an equal opportunity employer.

INDCPP



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