Administrative Manager
2 weeks ago
**Full-Time Administrative Manager in Port Coquitlam**
Vital Life Physiotherapy Clinic is seeking for a full time Administrative Manager position. This is an excellent opportunity for you to join our fun, energetic, positive and friendly workplace. Our team is comprised of passionate and collaborative health professionals and staff that work closely with one another to get clients feeling their best.
We are a multi-disciplinary clinic conveniently located inside of Shaughnessy Square in Port
Coquitlam. Our space is bright, clean, modern, and fun We are looking to add another member to our ever-growing team We are a team of Physiotherapists, Kinesiologists, Massage
Therapist's, and a Registered Dietician
**Qualifications for Administrative Manager**:
- 2+ years prior experience working in a management role
- 1+ year of JANE App experience
- 1+ year experience with direct billing
- 1+ year experience liaising with ICBC and WorkSafeBC and billing
- Must be customer service oriented and a people person
- Able to delegate tasks as needed and improve team productivity
- Able to provide positive feedback to staff and provide them with tips and strategies to assist in increasing their productivity and reducing errors
**Requirements/Must Haves**:
- Experience in a Clinic/Administrative Manager role
- Leadership skills to mentor and support a team of Administrative Assistants
- Able to communicate effectively with your team and our owner
- Eagerness to learn and grow
- Reliable, responsible, and flexible with schedule
- Ability to manage competing priorities
- Ability to navigate conflict in a calm and collaborative way
- Quick learner and ability to solve problems
- Exceptional organization and project management skills
- Experience in managing and collecting account receivables, bookkeeping, etc
**The following is not required but will be a great asset and will set you apart from other applicants**:
- Experience in social media and marketing
**Responsibilities and Duties**:
- To ensure that clinic operations are efficient, professional and organized
- To provide support and mentorship to the administrative team, therapists and patients
- Plan monthly scheduling of staff and shift coverage
- Assist in the hiring process of Administrative Assistants, and PTA’s
- Provide training, orientation, and onboarding of new staff members
- Assigning and delegating appropriate tasks to staff and therapists
- Manage the clinic’s inventory, and order products as needed
- Develop protocols and procedures to improve our current operations
- Ensure best practices are met with adherence to guidelines established with clinical staff
- Bookkeeping, managing and collecting of account receivables
**The Clinic Manager may also be completing Admin Assistant duties which includes**:
- Registering patients in Jane App, collecting payment, issuing receipts
- Having a strong understanding of our professional services, and assist patients with bookings based on their needs
- Patient scheduling, billing and claims inquires
- Direct billing to extended health companies and 3rd party insurers
- Processing Clinical Records
- Washing and folding of laundry as needed
**What We Offer**:
- Friendly, team oriented working environment
- Bright, and modern clinic
- Paid training provided
- Flexible scheduling
- Fully equipped gym facility on site + staff room
If you are interested and you have the following qualifications, please submit your **resume** **and cover letter.** Thank you to all applicants for your interest in this opportunity.
**Salary**: $23.00-$27.00 per hour
**Benefits**:
- Casual dress
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Port Coquitlam, BC V3B 1A8: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Language**:
- English (preferred)
Work Location: In person
Application deadline: 2023-11-22
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