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Restaurant Manager

4 weeks ago

Laval, Canada Foodtastic Inc. Full time

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm. Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, and Rôtisseries Benny.

**Key Accountabilities/Responsibilities**:

- Provide leadership to achieve operations standards
- Coach management team to ensure consistent delivery on our promise to provide a superior level of hospitality
- Ensure food, beverage and service quality is to Milestones standard
- Accountable for restaurant operations and controlling costs
- Create an atmosphere that promotes fun and enthusiasm
- Implement corporate marketing programs (Local Restaurant Marketing)
- Recognize deficiencies and take action to improve operations
- Monitor and maintain the restaurant
- Regular communication with Guests to ensure quality food and beverages and an inviting atmosphere
- Where appropriate, follow-up and successfully resolve all Guest feedback and ensure root cause is identified and corrected

**Required Skills**:

- Proficient people manager with coaching experience and the ability to listen and respond effectively to concerns from both teammates and Guests
- Ability to understand complex business metrics and KPIs and recognize how they can be improved in the operation
- Ability to write reports summarizing restaurant and teammate accomplishments and status updates
- Strong interpersonal and communication skills for interacting with the restaurant teammates and Guests
- Knowledge of Point of Sale Systems and Restaurant Back Office Software
- Effective numeric, analytical and organizational skills
- Ability to work in a fast paced environment while balancing competing priorities

**Salary**: $60,000.00-$80,000.00 per year

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 3 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

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