Bar Manager
3 weeks ago
The Bar Manager is responsible for overseeing the daily operations of the bar, ensuring excellent customer service, managing the bar staff, and maximizing profitability. They will create a vibrant and welcoming atmosphere while maintaining high standards of quality, cleanliness, and safety.
**Responsibilities**:
Operations Management:
Oversee all aspects of the bar's operations, including opening and closing procedures, inventory management, and quality control.
Ensure compliance with health, safety, and liquor regulations.
Monitor and maintain adequate stock levels of beverages, supplies, and equipment.
Implement effective cost-control measures to optimize profitability.
Staff Supervision and Training:
Recruit, hire, and train bar staff, including bartenders, servers, barbacks, and support staff.
Set performance expectations, provide feedback, and conduct regular evaluations.
Develop and implement training programs to enhance staff skills and knowledge.
Foster a positive work environment that promotes teamwork and professionalism.
Customer Service:
Create an engaging and memorable experience for customers through exceptional service.
Address customer inquiries, concerns, and complaints promptly and professionally.
Monitor customer satisfaction levels and implement improvements as needed.
Develop and maintain relationships with regular customers and promote customer loyalty.
Beverage Program:
Develop and update the bar's beverage menu, including signature cocktails, craft beers, and wine selection.
Source and select high-quality beverages and negotiate favorable supplier contracts.
Stay updated with industry trends, introduce new offerings, and provide recommendations to enhance the bar's beverage program.
Sales and Marketing:
Develop and execute sales and marketing strategies to attract new customers and retain existing ones.
Collaborate with the marketing team to promote events, specials, and promotions.
Monitor sales performance, analyze trends, and identify opportunities for revenue growth.
Participate in industry-related events and maintain a strong network within the hospitality industry.
Qualifications:
Previous experience in bar or restaurant management is required.
Strong knowledge of beverage operations, including cocktails, spirits, wine, and beer.
Proven leadership and managerial skills with the ability to motivate and inspire a team.
Exceptional customer service and communication skills.
Strong business acumen and the ability to analyze financial data and make informed decisions.
Familiarity with POS systems, inventory management software, and other industry-related tools.
**Salary**: $35,000.00-$80,000.00 per year
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
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