Service Coordinator

6 days ago

Surrey, Canada Cullen Diesel Power Full time

Cullen Diesel Power, a locally owned organization, is seeking a highly organized and detail-oriented Service Coordinator to join our team

As a Service Coordinator for the Power Generation Department, you will be responsible for managing incoming service requests and scheduling Preventative Maintenance services, while ensuring customer satisfaction. This is a crucial role in our organization as you will be the main point of contact for our customers.

**Responsibilities**:

- Schedule field service technicians (coordinate with customers, technicians and other vendors to ensure all repairs are complete on schedule and within budget)
- Deliver/maintain response times and provide timely updates to customers on repair status
- Create and process service orders and timecards daily
- Create, process and manage warranty claims
- Assist with setup, procurement and maintenance of generator service contracts
- Assist with service estimates
- Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the Company
- Provide general service department administrative assistance as required
- Maintain accurate information in the customer database

**Qualifications**:

- Strong customer service background with ability to handle high stress situations
- Detail oriented with the ability to stay on task in a busy environment
- Experience with Microsoft Office software
- Strong organizational skills with the ability to prioritize tasks
- Mechanical aptitude would be considered an asset
- Previous generator and/or field service department experience would be considered an asset
- Previous experience with ERP programs similar to Procede would be considered an asset
- Applicant will be expected to work all shifts as requested
- Previous experience in a similar role preferred

If you are a detail-oriented individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply

**Compensation based on experience**

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- dispatching: 1 year (preferred)
- Customer service: 3 years (preferred)

Ability to Commute:

- Surrey, BC V4N 3R8 (required)

Work Location: In person

  • Dispatcher/service Coordinator

    4 weeks ago

    Surrey, Canada Harding Forklift Service Ltd Full time

    About the Organization: Since 1976 Harding Forklift has been a 100% Canadian owned and operated family business. With a team of industry experts, Harding Forklift is proud to provide its customers with the highest quality new and used equipment, equipment rentals, maintenance, parts and service. About the Opportunity: Due to significant growth, Harding...

  • Service Coordinator

    3 weeks ago

    Surrey, Canada Ocean Park Mechanical Full time

    Ocean Park Mechanical (OPM) is one of the premier design-build mechanical contractors of Western USA and Western Canada, with operations in Washington, Oregon, California, and British Columbia. Specializing in value added engineering and design-build projects, our goal is always to build the most efficient systems for the best value possible. With projects...

  • Service Coordinator

    5 days ago

    Surrey, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth, a GDI company, team today!** **Position Summary**: **Key Responsibilities**: - Create & distribute work orders to field service personnel...

  • Service Coordinator

    3 weeks ago

    Surrey, Canada F1RST Truck Centre Full time

    Position: Service Coordinator Position Type: Full time Location: Surrey, BC Work Schedule: Monday to Friday Hours of work: 8:00am - 4:30 pm Closing Date: March 24, 2023, at 4:00 pm PT **What You're Passionate About**: You have a passion for maximizing efficiency in the service shop. You are an integral member of the Team; you have an eye for detail and...

  • Service and Install Coordinator

    2 weeks ago

    Surrey, Canada ALLMAR INC. Full time

    Allmar Inc., is the leader in the architectural Door and Door Hardware industry. With over 60 years' experience in the industry and branches in 12 Canadian cities, Allmar has built a reputation of integrity and superior customer service. We are seeking a full time **Service and Install Coordinator** to join our **Surrey **Branch. **JOB SUMMARY** As...

  • Coordinator, Housekeeping Services

    3 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    4 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    3 weeks ago

    Surrey, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $33.66 - $48.38 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Coordinator, Housekeeping Services

    2 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    2 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Service Coordinator

    2 weeks ago

    Surrey, British Columbia, Canada First Truck Centre Full time

    Position: Service CoordinatorPosition Type: Full timeLocation: Surrey, BCWork Schedule: Monday to FridayHours of work: 8:00am - 4:30 pmClosing Date: March 24, 2023, at 4:00 pm PTWhat You're Passionate About:You have a passion for maximizing efficiency in the service shop. You are an integral member of the Team; you have an eye for detail and understanding of...

  • Tenant Services Coordinator

    2 weeks ago

    Surrey, Canada BGIS Full time

    **Who We Are** **SUMMARY** The **Tenant Services Coordinator **supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also...

  • Plumbing Service Coordinator

    2 weeks ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Service Coordinator

    3 weeks ago

    Surrey, Canada WorkSafeBC Full time

    Job requisition number 037745 Job location - Abbotsford - Richmond - Surrey Full-time / part-time Full-time Salary $30.32/Hourly Posting period From 03/20/2023 to 03/24/2023 Overview We’re looking for experienced **Service Coordinators** to provide a range of services and assistance to injured workers and in our case management, special care...

  • Plumbing Service Coordinator

    4 weeks ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Plumbing Service Coordinator

    3 weeks ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Plumbing Service Coordinator

    2 weeks ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Plumbing Service Coordinator

    2 weeks ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Coordinator, Morgue Services

    3 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    2 weeks ago

    Surrey, British Columbia, Canada Fraser Health Full time

    Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and...