Service Coordinator

2 weeks ago

Surrey, Canada WorkSafeBC Full time

Job requisition number

037745

Job location
- Abbotsford
- Richmond
- Surrey

Full-time / part-time

Full-time

Salary

$30.32/Hourly

Posting period

From 03/20/2023 to 03/24/2023

Overview

We’re looking for experienced **Service Coordinators** to provide a range of services and assistance to injured workers and in our case management, special care services, and vocational rehabilitation teams in our Richmond, Surrey and Abbotsford offices.

If you are a proficient, highly-organized administrative support person, passionate about making a difference to injured workers and would like to join a team to coordinate key support and services, we want to hear from you. In this role, you'll rely on your interpersonal skills to build rapport with injured workers and team members while providing courteous, empathetic, knowledgeable, and prompt service to clients and service providers.

**How you’ll make a difference**:You’ll provide compassionate, supportive service to people injured at work.

**Where you’ll work**

At WorkSafeBC, we offer a **hybrid work model** that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

What you'll do
- Maintain ongoing contact with injured workers by managing various payments, scheduling appointments, and obtaining claims-related information
- Ensure the case management team is updated with claim-related information and issues to be resolved
- Proactively manage administrative matters pertaining to each claim
- Prepare correspondence and perform other related clerical and support duties as required

Is this a good fit for you?

We’re looking for people who can:

- Independently problem solve and analyze facts to make sound decisions that reflect policy, procedures, and guidelines, while exhibiting sound judgment, discretion, and accountability for the decisions being made
- Maintain a high level of customer service
- Manage a high volume of work with tight timelines
- Communicate tactfully and clearly to relate detailed and complex information both verbally and in writing
- Create strong working relationships with a team as well as establish professional relationships with clients and stakeholders
- Read and comprehend claim file information

**Your background and experience**
- Grade 12 (post-secondary education is preferred)
- A minimum of one year of recent administrative office experience including providing customer service to internal and external clients
- Must type a minimum of 35 words per minute
- Excellent English communication skills
- Proficient knowledge of Microsoft Office software
- Ability to perform accurate math calculations

We’ll consider equivalent combinations of education and experience.

**Important to know**

Before we can finalize any offer of employment, you must:

- Consent to a criminal record check
- Confirm you’re legally entitled to work in Canada

WorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

**Who we are**

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

**What’s it like to work at WorkSafeBC?**

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

**Learn more**: Discover who we are.

**Our benefits**

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

- Defined benefit pension plan
- 3 weeks of vacation in your first year, with regular increases based on years of service
- Health care and dental benefits
- Optional leave arrangements
- Development opportunities (tuition reimbursement, leadership development, and more)

**Learn more**

  • Dispatcher/service Coordinator

    3 weeks ago

    Surrey, Canada Harding Forklift Service Ltd Full time

    About the Organization: Since 1976 Harding Forklift has been a 100% Canadian owned and operated family business. With a team of industry experts, Harding Forklift is proud to provide its customers with the highest quality new and used equipment, equipment rentals, maintenance, parts and service. About the Opportunity: Due to significant growth, Harding...

  • Service Coordinator

    2 weeks ago

    Surrey, Canada Ocean Park Mechanical Full time

    Ocean Park Mechanical (OPM) is one of the premier design-build mechanical contractors of Western USA and Western Canada, with operations in Washington, Oregon, California, and British Columbia. Specializing in value added engineering and design-build projects, our goal is always to build the most efficient systems for the best value possible. With projects...

  • Service Coordinator

    2 weeks ago

    Surrey, Canada F1RST Truck Centre Full time

    Position: Service Coordinator Position Type: Full time Location: Surrey, BC Work Schedule: Monday to Friday Hours of work: 8:00am - 4:30 pm Closing Date: March 24, 2023, at 4:00 pm PT **What You're Passionate About**: You have a passion for maximizing efficiency in the service shop. You are an integral member of the Team; you have an eye for detail and...

  • Service and Install Coordinator

    7 days ago

    Surrey, Canada ALLMAR INC. Full time

    Allmar Inc., is the leader in the architectural Door and Door Hardware industry. With over 60 years' experience in the industry and branches in 12 Canadian cities, Allmar has built a reputation of integrity and superior customer service. We are seeking a full time **Service and Install Coordinator** to join our **Surrey **Branch. **JOB SUMMARY** As...

  • Coordinator, Housekeeping Services

    4 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    3 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    1 week ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    1 week ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    2 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    2 weeks ago

    Surrey, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $33.66 - $48.38 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Tenant Services Coordinator

    1 week ago

    Surrey, Canada BGIS Full time

    **Who We Are** **SUMMARY** The **Tenant Services Coordinator **supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also...

  • Service Coordinator

    5 days ago

    Surrey, British Columbia, Canada First Truck Centre Full time

    Position: Service CoordinatorPosition Type: Full timeLocation: Surrey, BCWork Schedule: Monday to FridayHours of work: 8:00am - 4:30 pmClosing Date: March 24, 2023, at 4:00 pm PTWhat You're Passionate About:You have a passion for maximizing efficiency in the service shop. You are an integral member of the Team; you have an eye for detail and understanding of...

  • Service and Install Coordinator

    1 month ago

    Surrey, Canada Allmar Inc. Full time

    Allmar welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Allmar Inc., is the leader in the architectural Door and Door Hardware industry. With over 60 years' experience in the industry and branches in 12 Canadian cities, Allmar has...

  • Plumbing Service Coordinator

    4 days ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Plumbing Service Coordinator

    3 weeks ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Plumbing Service Coordinator

    1 week ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Plumbing Service Coordinator

    3 weeks ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Plumbing Service Coordinator

    7 days ago

    Surrey, Canada National Hydronics Group Full time

    We are currently looking for a Service Coordinator Assistant to join our plumbing service division. The main responsibilities of this role include assisting the Sr. Scheduling Coordinator to dispatch Customer calls and providing administrative support to ensure our records and databases remain up to date. - Coordinate the preventative maintenance schedule...

  • Coordinator, Morgue Services

    2 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...

  • Coordinator, Housekeeping Services

    4 days ago

    Surrey, British Columbia, Canada Fraser Health Full time

    Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and...