Student Coordinator
3 weeks ago
Today, LCI Education operates on five continents, with 12 institutions of higher learning, 23 campuses and some 2,000 colleagues involved in the education of more than 20,000 learners worldwide each year.
LCI also provides expertise and talent to businesses by offering business solutions to address human capital challenges. From country to country, LCI Education focuses on harmonizing its programs, which allows for greater flexibility, better control over the quality of its services and a deeper respect for the various cultures it serves. LCI Education has been named one of Canada's Best Managed Companies.
Under the supervision of the School Director, the incumbent is responsible for the relationship with the School's students. The incumbent meets with and informs students of the programs in order to inform and advise them on their academic path, the services and activities of the College.
**Location**: Lasalle College - Montreal or Laval Campus
**Status**: Permanent, full-time
RESPONSIBILITIES
Guidance and counselling
- Advise students on programs and their academic progress;
- Act as a resource person for students regarding integration or learning difficulties, intervene in case of disputes and handle complaints;
- In collaboration with the College, ensure administrative follow-up of learning difficulties as well as support, motivation and academic perseverance;
- Advise students and produce registration authorizations (sponsorship);
- Analyze pathways, make plans and meet with students in order to explain the issues at stake, whether in the case of regular or atypical pathways or when they are in a technical refusal situation (RT);
- Manage cases of irregular or repetitive RT, submit the recommendation to the program coordination for approval;
- Manage disciplinary or dispute cases with students or faculty and collaborate with School leadership in the resolution of more complex management situations;
Contracts & Compliance
- Generate contracts for educational services as required by students;
- Supervise the follow-up of study permits and Quebec acceptance certificates by the administration technician;
- Ensure proper functioning of client statements and validate data integrity;
- Ensure the renewal of annual contracts during the re-enrollment period.
Schedules & school records
- Supervise the preparation of student schedules at the beginning of the school year;
- Informs and advises students on their academic records and, when required, directs them to the appropriate services (registration, schedule modification, change of program or language of instruction, cancellation, etc.);
- Complete the analyses for the recognition of prior learning, advise students in their process and liaise with stakeholders.
Administration
- Create, implement and ensure compliance with administrative processes and procedures for students;
- Participate in the administrative and technical organization of events;
- Participate in the administrative and technical organization of events; Attend meetings of the student coordination committee.
Welcome and departure
- Participate in the organization and implementation of the pre-entry and welcome sessions for new students;
- Perform administrative processing of student departures.
REQUIRED QUALIFICATIONS
Training
- 3 to 5 years of relevant experience (in education, an asset), particularly in team management;
- A DEC or BAC in a related field.
Beyond the basic requirements, you will enjoy this position if you enjoy working with students and are committed to their success and college life. Communication skills and an appreciation for teamwork are also essential to this role.
PERSONAL AND PROFESSIONAL SKILLS
- Excellent oral and written skills in French and English;
- Good knowledge of the Microsoft Office suite (Word, Excel, Outlook, PPT);
- Structured, rigorous and detail-oriented;
- Have the spirit of initiative;
- Demonstrate leadership skills.
ADVANTAGES
- International company established for over 60 years;
- Network in constant growth;
- Permanent full-time position;
- Competitive salary;
- Transportation allowance;
- Continuous training program;
- Daycare in the workplace;
- Group insurance and RREGOP pension plan;
- Free cooking classes;
- Health and wellness program (including lunchtime yoga classes);
- Company located in downtown Montreal, ideal for public transportation.
Do you want to contribute to innovative projects in collaboration with teams from all sectors? Do you dream of working for a Quebec-based company with a global reach? Do you want to join a diversified and human team that looks to the future? What are you waiting for?
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