Resident Manager

1 month ago

Winnipeg, Canada Private Pension Partners Realty Services Inc. Full time

**SUMMARY OF POSITION**

**summary of essential job functions**
- Ensure the building is safe and secure, is well maintained, visually, mechanically and operationally, and will ensure the day-to-day cleaning tasks have been performed accordingly to ensure the health and comfort of our tenants;
- Providing an exceptional tenant experience from first contact through to move-out while meeting financial targets for a residential rental building;
- Perform leasing related activities, such as showing suites and hosting open houses;
- Collect rent and security deposits;
- Schedule and supervise tenant move in/move out activities, perform regular suite inspections, maintain records of suite repairs, and ensure vacant suites are ready for new tenants;
- Report on disputes, requests, acknowledgements, and inquiries on a regular basis to P3;
- Inspect and clean all common building areas and identify areas requiring maintenance (i.e. mechanical, security, garbage/recycling, landscaping, etc.) and communicate your findings to P3 accordingly;
- Ensuring all paperwork and tenant management software is completed according to company, and in accordance with the Residential Tenancy Act in a timely and accurate manner;
- Managing any tenant issues as they arise, including eviction, arbitration, disputes etc.

**Qualifications**
- 2+ years proven experience as a live-in Resident Manager position;
- Proficient in basic computer literacy;
- Ability to create great relationships using strong interpersonal skills, while remaining professional;
- Ability to work effectively in a rapidly growing/changing environment with a high degree of resourcefulness and adaptability;
- Able to work flexible hours, including weekends and on-call for emergencies;
- Communication Skills - Ability to communicate effectively and professionally, both oral and written with both internal and external stakeholders; Experience communicating with media an asset;
- Relationship Skills -Ability to develop and sustain cooperative working relationships at all levels of the organization; be a mature and self-motivated team player with good conflict-resolution and people management skills; develop productive relationships with vendors;
- Organizational Skills - Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, ability to project manage and delegate where applicable; and
- Decision Making Skills - Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.

**ABOUT PRIVATE PENSION PARTNERS REALTY SERVICES INC.**

P3 Realty is a fully integrated real estate services platform offering exceptional operations, property management, and brokerage services. P3 Realty's solutions are action-based and technologically driven with a keen regard for maximizing tenant satisfaction and individual asset performance. Our overriding mission is to manage pension quality properties that people want to live, work, play, learn, and find community in Like the property investments P3 makes, our P3 Realty services approach is also bottom-up, not top-down, to ensure total focus on each individual asset and how they fit into the communities they support.

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday
- On call
- Weekend availability

Ability to commute/relocate:

- WINNIPEG, MB: reliably commute or be willing to relocate with an employer-provided relocation package (required)

**Experience**:

- resident manager: 2 years (required)

Work Location: One location

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