On-site Resident Manager

2 weeks ago


Winnipeg, Canada Ladco Company Limited Full time

**RESIDENT MANAGER - ONSITE**

Under the supervision of the Director, Multi-Family Properties, the Resident Manager is responsible for all aspects of the operation of the property, including but not limited to the general maintenance and administration; to direct and control personnel and resources; to respond to and resolve tenant requests in an efficient and timely manner; provide liaison between tenants and the Company; to lease suites at rents determined by the company with a goal to obtain and maintain 100% occupancy levels; and to ensure that the tenants are provided with a clean and safe community that is maintained at all times in good physical condition.

**Duties and Responsibilities**:

- Accept rent and collect delinquent accounts and submit them to the Company in a timely manner.
- Deliver notices and lease renewals to tenants as requested or directed. Follow up with tenants and collect lease renewals from tenants.
- Carry the Company’s cell phone and be available to respond as needed during regular working and scheduled on call hours.
- Respond to tenant concerns and/or requests for maintenance in a timely and professional manner.
- Complete and maintain up-to-date tenant contact list.
- Complete a daily walk through of the property. Record deficiencies and take the necessary action to correct them. Correction to be completed by Contractors, Ladco/Lakewood maintenance staff or by the Resident Manager. Issue work orders and ensure satisfactory completion of repairs as required.
- Daily grounds inspection and litter pick-up.
- Train and be responsible for work performed by all staff under the Resident Manager’s direction.
- Co-ordinate move-ins and move-outs of tenants including the completion of ingoing/outgoing suite condition reports, arrange for the cleaning and/or maintenance (if necessary) of vacated rental units and all other duties related to move-ins and move-outs.
- Administer and control the parking areas including issue warnings and/or call tow truck and prepare and maintain a tenant parking stall list.
- Control and maintain all inventories required to provide efficient operation of the property.
- Prepare and maintain key control.
- Perform minor maintenance.
- Provide relief duties for other Resident Managers as required.
- Relief of other multi-family properties (other than those mentioned in Item 16 above) which will be paid as an extra at the Company’s standard rate.
- Participate in on-call schedule as directed by the company.
- Enforce the rules and regulations of Ladco Company Limited, Lakewood Agencies and the Residential Tenancies Branch.
- Complete all required reports and paperwork.
- Perform other duties as assigned by the Company.

**Qualifications**:

- Exceptional cleaning skills.
- Strong attention to detail, reliable, able to follow direction.
- Strong organization, prioritization, and time management skills.
- Exceptional customer service and interpersonal skills.
- Ability to work flexible hours and required to participate in the on-call schedule.
- Excellent communication (both verbal and written).
- Professional personal presentation.
- Driver’s license and vehicle required.
- Must be able to live on site.
- Criminal record and child abuse registry check required.

**Job Types**: Full-time, Permanent

**Salary**: $38,000.00-$42,000.00 per year

**Benefits**:

- Dental care

**Experience**:

- Property Management: 3 years (preferred)

Work Location: In person

Application deadline: 2024-05-21



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