Consultant, Knowledge Management

3 months ago


Surrey, Canada Fraser Health Full time

Why Fraser Health?:
Are you looking for that job that will allow you to combine your expertise in knowledge management with your proven leadership skills? Do you take responsibility for your own performance and aim to model integrity, resilience and confidence?

If you have answered “yes”, then we want you to consider our current **Full Time Knowledge Management & Business Systems Consultant** position. In this role, you will join our System Optimization team at our Central City office located in **Surrey, B.C.** - an ideal location with access to rapid transit, on site-gym and shopping services as well as other amenities. Bring your strategic approach, passion for effective information distribution and use, as well as capacity to inspire others in an environment striving for service excellence.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
- Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer._

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
**Responsibilities**:

- Provides consulting services to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and suggesting ways of improving business efficiency functions.
- Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Senior Consultant; may serve as back up to the Senior Consultant in the area of team leadership or project management. Prepares status reports and may meet with clients and provide reports back to the Senior Consultant as required.
- Leads small to medium sized information system projects by adhering to project management methodologies, managing project timelines, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Senior Consultant or Manager. Participates in the project design phases as required. Under the direction of the Senior Consultant, works within assigned budget and provides reports or raises concerns as necessary. Provides guidance to team members.
- Performs complex business analysis including conducting work flow analysis and developing business information requirements and models. Defines business scope and objectives; plans designs or modifies practical manual and automated business procedures.
- Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
- Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies.
- Performs other related duties as required.

Qualifications:
**Education and Experience**

Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related study or equivalent combination of education, training, and experience. Five years of recent experience with business and systems analysis including experience as a project manager.

**Competencies**
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

**Professional/Technical Capabilities**:

- Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
- Knowledge of all components of a technical architecture.
- Ability to quickly comprehend the functions and capabilities of new technologies.
- Demonstrated knowledge of the project management process and the systems development life cycle.
- Demonstrated decision making ability within complex and diverse issues.
- Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
- Ability to organize work, problem solve, multitask and meet deadlines.
- Physical ability to perform the duties of the position.

Salary



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