Lead, Information System and Knowledge Management

5 months ago


Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 48,000+ staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

**Position Highlights**:
**Build on your education and career experience as you**:

- Work within the assigned portfolios to assess information needs, project objectives and a range of avenues to support the exchange and access to information.
- Establish service contracts with outside programming resources, reviews and sets time frames, work frames and costs of external consulting/programming projects. Monitor and review processes. Review and assess programming and systems delivered by external vendors.
- Assess internal and external customer information and service needs; work within the strategic goals to develop and recommend service and information/knowledge delivery processes and systems
- Assess HR/Compensation/Staffing/Finance/Payroll practices and make recommendations on changes to better align with an effective distribution of knowledge.
- Develop systems and reports to compile information from a variety of sources that would include Meditech payroll and finance systems, Access Databases, Human Resource Information Databases, Ministry of Health (HSICS) and other sources.
- Works with assigned portfolios to assist in the exchange of information between Fraser Health and outside sources.
- Performs other related duties as required.

**Are you passionate about joining our team? We will be looking for you to have**:

- Bachelor's degree in a field related to Human Resources, Business Management, Computer Science or Accounting
- Three (3) to five (5) years recent, related experience in Human Resources or Corporate Finance Accounting with involvement in systems review and technical systems work
- An equivalent combination of education, training and experience may be acceptable.
- Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer._

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Lead supports the initiatives of Fraser Health's knowledge management strategy, primarily reporting to the assigned program/service with a matrix report to People Informatics & Systems, or reporting directly to People Informatics & Systems. Providing consulting and technical services, the Lead supports the conscious strategy of getting the right knowledge to the right people at the right time and helping people share and put information into action in ways that will improve organizational performance. The Lead works with Employee Experience areas such as HR Consulting, Benefits, Work Design & Compensation, Workforce Optimization, and/or Finance and Payroll departments and their respective customer base to identify the use of technology and systems, assess processes and user needs, develops systems and reports that pulls integrated information from a variety of sources. Works to ensure the smooth integration of information between payroll, benefits, finance and human resources. Reviews management plans, identifies sources of information and compiles reports with cost impact assessments. Identifies training needs within the assigned program/service area and provides training to staff to develop in-house expertise. Supervises and provides leadership to assigned staff.

**Responsibilities**:

- Provides consulting and technical resources to Employee Experience and/or Finance areas by assessing, developing, obtaining and/or compiling information and/or processes that support a strategy of knowledge management - getting the right knowledge to the right people at the right time and helping people share and put information into action to support organizational performance.
- Works within the assigned portfolios to assess information needs, project objectives and a range of avenues to support the exchange and access to information.
- Establishes service contracts with outside programming resources, reviews and sets time frames, work frames and costs of external consulting/programming projects. Monitors and reviews processes. Reviews and assesses programming and systems delivered by external vendors. Accepts or returns for further work and approves final products and invoices for payment.
- Assess internal and external customer information and service ne



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