Financial Aid and Awards Coordinator

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:03/01/2024
**Req ID**: 36259
**Faculty/Division**: OISE
**Department**: Registrar's Office and Student Experience
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00029371

**Description**:
**About us**:
OISE is recognized as a global leader in graduate programs in teaching and learning, teacher education, and education research. OISE’s hub is the Registrar's Office and Student Experience (ROSE) often being the first and last point-of-contact with students. We attract, admit, engage, guide, serve and support a broad range of diverse constituents removing barriers and obstacles to facilitate a positive experience for all students. We aim to deliver student-centered, community-focused, seamless and integrated services to future and current students, graduates, faculty and staff in an environment of mutual respect that promote student satisfaction, engagement and success. Through collaborative partnerships,our goal is to promote equitable access to academic, financial, personal/professional development programs and services beneficial to student success. We aspire to proactively pursue innovation in all services, processes and clear/transparent communications and to provide an environment that will assist in attracting, supporting and engaging students. We work together to make ROSE a great place to work, learn and grow.

**Your opportunity**:
Reporting to the Director, Student Experience, you will be responsible for the administration and coordination of financial aid and award activities in the Registrar's Office and Student Experience (ROSE). You will provide students with information and advice relating to financial aid and awards issues; administer all aspects of OISE's bursary program; conduct one-on-one interviews with students, prepare decision letters, process payments and maintain audit records.

In this role, you will coordinate internal OISE awards which are open to the general OISE student population and provide administrative support to academic departments in the operation of departmental/program specific awards.
You will be the first point of contact for prospective and current students regarding potential sources of financial aid and provide advice in order to improve student retention and the student experience. You will also develop and conduct presentations/workshops for current and prospective students highlighting financial aid services and award criteria.

**Your responsibilities will include**:

- Advising students on financial aid/award matters by probing and providing a range of options and possible outcomes
- Facilitating and leading financial aid workshops and webinars
- Implementing plans for awards programs and related objectives
- Providing advice to committees regarding financial award recipient selection
- Checking that applicants meet the requirements outlined in the awards criteria
- Recording and verifying transactions on a number of award and bursary accounts

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum four years experience in student or financial aid services within a post-secondary institution
- Experience advising students concerning their financial concerns and/or funding and in developing the ability to continue their studies when facing financial difficulties
- Experience in developing and conducting workshops
- Experience using ROSI or similar online student information system
- Excellent computer skills, including the MS Word, Excel and Powerpoint
- Excellent time management skills
- Strong oral and written communication skills
- Strong interpersonal skills
- Demonstrated presentation skills

**Assets (Nonessential)**:

- Understanding of the OSAP online system
- MS Access database

**To be successful in this role you will be**:

- Accountable
- Articulate
- Efficient
- Organized
- Problem solver

**Notes**:This is a term appointment ending in November 2024.

**Closing Date**: 03/11/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Registrarial Services
**Recruiter**: Madison Seymour

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