Technical Customer Service Representative
3 weeks ago
**Technical Customer Service Representative**
**Company**: Answer 365
**Location**: Halifax, NS
**Hours**: 10am - 7pm
**Responsibilities**:
- Provide information and assistance to incoming callers regarding products
- Technical support
- Effectively assess and gather information to address callers' needs
- Setting up and submitting tickets in Sales Force
- Ability to navigate several web pages as needed
- Adhere to quality guidelines to consistently deliver excellent service
**Requirements**:
- Strong computer skills
- Conscientious and empathetic demeanor
- Ability to maintain a positive and professional attitude
- Superior communication and listening skills
- Excellent customer service abilities
- Excellent attendance
- Proficiency in problem resolution processes
- Collaborative and strong work ethic
- Ability to handle confidential information with professionalism
**Benefits**:
- Competitive wage $18.50 - $19.25
- Medical/dental benefits, long term disability, and life insurance after probation
- Employee assistance program
**Job Type**: Full-time, Permanent
**About Us**:
Answer 365 is a leading answering service with operations in Halifax, NS and Moncton, NB. We pride ourselves on delivering exceptional service and providing opportunities for career growth and development.
**We will not be accepting walk-ins**
Pay: From $18.50 per hour
Expected hours: 40 - 45 per week
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Application question(s):
- Have you worked with Answer365 in the past?
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2024-11-15
Expected start date: 2024-11-25
-
Technical Service Representative
4 weeks ago
Halifax, Nova Scotia, Canada Xerox Full timeAbout the RoleXerox is seeking a skilled Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for installing, maintaining, and repairing products and systems, including hardware, software, and networking products. Your primary goal will be to ensure the highest possible uptime for our customers.Key...
-
Customer Service Representative
4 weeks ago
Halifax, Nova Scotia, Canada IMP Group Full timeTransforming Lives through Exceptional ServiceCAN-med Healthcare is a leading provider of medical surgical, health imaging, dental, mobility, and home health care products and services. We are seeking a highly skilled Customer Service Representative to join our team in Halifax, NS.The Opportunity:As a Customer Service Representative, you will be responsible...
-
Customer Service Representative
4 weeks ago
Halifax, Nova Scotia, Canada IMP Group Full timeTransforming Lives through Exceptional Customer ServiceCAN-med Healthcare is a leading distributor of medical surgical, health imaging, dental, mobility, and home health care products and services. We are seeking a highly skilled Customer Service Representative to join our team in Halifax, NS.The Opportunity:As a Customer Service Representative, you will be...
-
Technical Service Representative
4 weeks ago
Halifax, Nova Scotia, Canada Xerox Full timeAbout the RoleXerox is seeking a skilled Technical Service Representative to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing products and systems, including hardware, software, and networking products.Key Responsibilities:Perform routine services to ensure equipment availability to client site...
-
Customer Service Customer Service Representative
2 months ago
Halifax, Canada IMP Group Full time**Searching for a satisfying career in a growing industry that has a positive impact on people? Everything we do here at CAN-med contributes to improving our customers’ lives. We work closely with industry partners and healthcare providers to develop solutions to help Canadians live healthier lives. We need people like you to help us, help them. Join our...
-
Technical Service Representative
6 months ago
Halifax, Canada Xerox Full time-The Technical Service Representative (TSR) is Responsible for installation, maintenance and repair of products and systems including hardware, software, networking products and operating systems. The role provides complete support coverage for equipment assigned to a customer in order to maintain the highest possible up-time for the customer. While the...
-
Technical Service Representative
6 months ago
Halifax, Canada Xerox Full timeThe Technical Service Representative (TSR) is Responsible for installation, maintenance and repair of products and systems including hardware, software, networking products and operating systems. The role provides complete support coverage for equipment assigned to a customer in order to maintain the highest possible up-time for the customer. While the...
-
Technical Service Representative
6 months ago
Halifax, Canada Xerox Full timeGeneral Information Press space or enter keys to toggle section visibility City Halifax State/Province Nova Scotia Country Canada Department Technical Customer Services Date Wednesday, May 8, 2024 Working time Full-time Ref# 20033243 Job Level Individual Contributor Job Type Experienced Job Field Technical Customer Services Seniority Level Entry...
-
Technical Services Representative
6 months ago
Halifax, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Technical Service Representative, which we call Service Agent. In this role, you will take care of our customers’ service and repair needs. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us and...
-
Bilingual Customer Service Representative
4 weeks ago
Halifax, Nova Scotia, Canada Financière Manuvie Full timeCustomer Service Representative OpportunityAre you passionate about delivering exceptional customer experiences and building strong relationships? We're seeking a highly skilled Customer Service Representative to join our Canadian Segment Contact Center team.This role is a great opportunity to work with a diverse range of customers, providing top-notch...
-
Technical Sales Representative
6 months ago
Halifax, Canada MarineNav Ltd. Full time**Position**:Technical Sales Representative** **Job Type**: Permanent, Full time **Location**:Eastern Canada (Remote) **Salary**: $80,000.00-$125,000.00 per year MarineNav Ltd. is an innovative company recognized internationally for their quality and reliability, who design and manufacture underwater Remotely Operated Vehicle (ROV) systems, bespoke...
-
Customer Service Representative
6 months ago
Halifax, Canada Rogers Communications Full timeAt Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we’re passionate about people and...
-
Customer Service Representative
4 weeks ago
Halifax, Nova Scotia, Canada Discovery Centre Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the Discovery Centre. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store...
-
Customer Service Representative
5 months ago
Halifax, Canada Iconic Nova Scotia Full time**About the job**: At Iconic Nova Scotia we are always looking for new talent to add to our team. Currently we are looking for a Customer service representative to help us representing our client brands in the HRM region. We cultivate an all-encompassing workplace that esteems inclusivity, champions diversity, and empowers individuals to unlock their utmost...
-
Customer Service Representative
6 months ago
Halifax, Canada Iconic Nova Scotia Full timeJob DescriptionJob Description ** About the job**: At Iconic Nova Scotia we are always looking for new talent to add to our team. Currently we are looking for a Customer service representative to help us representing our client brands in the HRM region. We cultivate an all-encompassing workplace that esteems inclusivity, champions diversity, and empowers...
-
Customer Service Representative
1 month ago
Halifax, Nova Scotia, Canada Seronda Network Full timeJob Ad: Customer Service Representative - Seronda NetworkJob Title: Customer Service RepresentativeCompany: Seronda NetworkLocation: Halifax, CASalary: $35,000 - $48,000Job Type: Full-TimeAbout Us:Seronda Network is a customer-focused telecommunications company dedicated to providing exceptional services and innovative solutions to clients across Canada.We...
-
Customer Service Representative
4 weeks ago
Halifax, Nova Scotia, Canada Manpower Services Canada Limit Full timeManpower Services Canada Limit is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering written and oral inquiries, coordinating special publicity events and promotions, and providing excellent customer service. You will also be responsible for arranging for...
-
Customer Service Representative
1 month ago
Halifax, Nova Scotia, Canada Nova Halifax Full timeRetail and Event-Based Customer Service RepresentativeAre you looking for a challenging and rewarding career opportunity? Do you enjoy working with customers and promoting products in a retail or event-based setting? We have an exciting opportunity for a Customer Service Representative to join our team at Nova Halifax.Key Responsibilities:Represent clients'...
-
Bilingual Customer Service Representative
1 month ago
Halifax, Nova Scotia, Canada Recrute Action Full timeJob Summary:This role is for our client in the insurance industry, and we are seeking 6 individuals to fill the position of Bilingual Customer Service Representative. As a representative, you will manage all aspects of customer service and address customer needs through inbound phone, email, and potential outbound follow-up services related to the client's...
-
Customer Service Representative
6 months ago
Halifax, Canada Dialospact Inc Full time**Job Summary**: As a Customer Service Representative, you will be the frontline of our company, responsible for providing exceptional customer support and ensuring customer satisfaction. Your primary duties will include responding to customer inquiries, resolving issues, and maintaining positive relationships with our clients. You will serve as the liaison...