Student Services Admissions Assistant
4 months ago
Organizational Unit- University of Victoria -> Continuing Studies- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)
- Posting Close Date- 15 September 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $4,551.00 - $4,720.00- Additional Posting Information:
- N/A- Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.- Classification- PB8- Hours of Work- Monday to Friday, 8:30 am - 4:30 pm- Employee Group:
- CUPE 951 - Regular- # of Hires Needed- 1- Category- Administrative and Support Services- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.
- Job SummaryReporting to the Senior Admissions Officer, the Student Services Admissions Assistant (SSAA) processes, evaluates and conveys registration information and completion of approximately 17,000 registrations annually. A large percentage of these applicants are international students, whose first language is not English and require more time and effort.
- Job Requirements**Experience**:
3 years experience working in an administrative or clerical position in a high-volumne, complex organization
Related work experience should include:
- Familitiarity with complex information systems such as financial, customer accounts or student records systems (e.g. Banner, FAST, OASIS)
- Administrative office duties including providing first-point-of contact support and customer service.
- Providing exemplary customer service.
- Preference will be given to applicants with experience with:
**Skills**:
- Advanced Microsoft office skills including Outlook, Word, Powerpoint and particularly Excel
- Demonstrated intermediate level of technicial proficience in working with computer systems, programs and data files such as Sharepoint and Adobe Pro
- Excellent analytical, problem solving, quality control and attention to detail skills
- Ability to function in a highly demanding, multi-tasking environment
- Highly organized and able to manage high volumnes of time-sensitive information accurately
- Excellent communication and interpersonal skills; ability to explain complex admission requirements
- Ability to main confidentiality, highly-sensitive and private information
- Team-oriented and student-centered, with a genuine interst in the student experience
- Commitment to UVic and the Division’s strategic goals regarding student recruitment and retention
- Ability to defuse tense or unpleasant situations by skillful communication and interaction
- Demonstrates ability to be socially and culturally responsive
**Specialized Knowledge/Education**:
Secondary school graduation or equivalent and some related post-secondary education
**Territory Acknowledgement**:We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.
**What UVic Offers**:To learn more click here.
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