Regional Manager, Scheduling and Deployment

3 weeks ago

Victoria, Canada Footprints Full time

**Regional Manager, Scheduling and Deployment - South Island**

What We Offer:
Competitive salary. 60k-72.5k

Health Spending Account.

A great vacation offering.

Flexible hours of work/remote work.

Being part of a management team that understands work/life balance.

General Duties and Responsibilities:

- Scheduling Victoria area employees, ensuring employee suitability meets our client’s needs
- Work closely with our Victoria Branch Manager to ensure effective delivery of security services to our clients
- Assist Victoria Branch Manager by hiring and training employees
- Establish and maintain strong employee relationships
- The ability to listen to employees and assist in meeting their needs
- Effectively onboard new employees and support them through their employment with Footprints
- Outside of the box thinking to solve issues and schedule effectively
- Resolving scheduling conflicts in a timely and cost effective manner
- Managing employee schedules and accommodating special requests
- Provide guidance, and support of regional employees including assisting with recruitment, coordinating training, providing corrective and disciplinary support
- Support employees by ensuring that they understand client expectations when scheduled at new sites
- Proactively manage team members with a focus on employee engagement, satisfaction, and retention
- Work effectively with other departments, demonstrating strong administrative
- Maintain a solid understanding of Employment Standards and payroll practices, policies, and procedures
- Manage employee leaves and time off requests and plan effective staff backfill
- Be responsible for forecasting staffing needs and the associated budget impact, mitigate overtime spending
- Prepare, maintain, and distribute various reports both internally and externally
- Understand company file systems, operational equipment and uniform inventories
- Manage multiple simultaneous and competing priorities effectively and efficiently, within mínimal supervision.
- Complete data entry of confidential information in a timely and accurate manner
- Follow-up with and act as a liaison with various individuals, both internally and externally, at all levels of the organization with the highest level of customer service
- Assistance with the onboarding process for field employees using an Applicant Tracking system (ATS)
- Provide support and coverage to other roles within in the organization
- Other administrative duties as required

Position Requirements:

- Minimum 3 Years of Security industry experience
- In office position
- Min 3-5 years of experience scheduling 100+ persons
- Valid BC Security Worker's License
- Valid Class 5 Drivers License
- Bachelor’s Degree in business administration or equivalent preffered
- Minimum of 3-5 years experience in an operational environment; supervisory or management experience in the security industry an asset
- Possess sound judgement and decision-making skills, with a ‘hands on’ approach to problem solving; strong conflict resolution skills required
- Remains calm under pressure and takes control of incidents
- Must have strong leadership, social interaction, and organizational skills; proven ability to build and maintain strong working relationships
- Possess strong knowledge of security procedures and scheduling
- Must work well under strict timelines and possess the ability to manage multiple simultaneous priorities
- Fluent in English. Bilingual or multilingual is an asset
- Be highly proficient in MS Office
- Ability to work within a scheduling database

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