Level 1 - Help Desk Support Technician

1 month ago


Aurora, Canada The Tech Zone Full time

**About US**:
We are a Managed Service Provider located in Aurora, ON with over 20 years of experience. We provide top to bottom IT services including Server, Security, and Network configurations; Hardware and Software procurement. We are committed to delivering exceptional customer service and innovative IT solutions that help our clients thrive in today's digital landscape.

**Job Requirements**:

- Previous IT Help Desk experience
- Basic understanding of hardware support and configurations such as, Computers, Printers, Phone systems, Security equipment, etc.
- Basic experience with networking, routers, firewalls, and switches
- Take ownership of incoming support tickets/calls and provide professional technical assistance in a timely manner
- Strong communication and articulation skills; professionalism, patience and the ability to communicate technical information to non-technical users clearly
- Ability to problem solve and identify possible causes and advocating for solutions

**Qualifications**:

- College or university grad with minimum 3 years of working experience in the industry
- Proficient with MS Office software and products
- Strong verbal and written English communication skills
- Excellent organizational and time management skills
- Possess strong analytical skills with an attention to detail
- Excellent time management and problem-solving skills
- Able to work collaboratively with coworkers, clients, and contractors
- Able to work under pressure, prioritize, manage deadlines and multi-task
- Have very strong work ethic, including accountability, honesty, integrity, and transparency
- Strong interpersonal skills
- A valid driver’s licence and access to a vehicle for on-site support and hardware deployment
- Authorization to work in Canada

**How to Apply**:
Join our team and be part of a dynamic company that values innovation, teamwork, and excellence in customer service We look forward to welcoming you to **The Tech Zone**

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Upon request, we will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process. Only those applicants selected for further consideration will be contacted. Thank you for your interest.

Pay: From $40,000.00 per year

**Benefits**:

- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- IT support: 3 years (required)

Licence/Certification:

- CompTIA A+ (preferred)

Work Location: Hybrid remote in Aurora, ON L4G 3V5


  • IT Help Desk

    2 weeks ago


    Aurora, Canada Powell Group of Companies Full time

    **Gormley Tech**, a division of **RSG International**, is an “in-house” group of professionals offering a high level of expertise and consultation to a well-established, business that continues to grow. With its 24/7 support, employing some of the strongest, technically sound, and experienced individuals in the industry, it maintains the internal IT...


  • Aurora, Canada Commport Communications Full time

    **About us** Commport Communications is a technology firm located in Aurora, Ontario. We have been in business since 1985 and are one of North America’s original EDI network providers! Commport specializes in helping small and medium-sized businesses establish reliable data transfer processes. These, in turn, help our customers build strong relationships...


  • Aurora, Canada Powell Group of Companies Full time

    **Gormley Tech**, a division of **RSG International**, is an “in-house” group of professionals offering a high level of expertise and consultation to a well-established, business that continues to grow. With its 24/7 support, employing some of the strongest, technically sound, and experienced individuals in the industry, it maintains the internal IT...

  • Assembly Technician 1

    2 weeks ago


    Aurora, Canada Aurora Scientific Full time

    **About us** Aurora Scientific Inc. has over 40 years experience in designing, manufacturing, and servicing research equipment. We value excellence, innovation, responsiveness, and the satisfaction of a job well done. We stand behind all our products and strive for the highest level of customer service possible. That mission motivates our people and our...


  • Aurora, Canada The Residences on Yonge Full time

    **ABOUT THE RESIDENCES ON YONGE** We’re putting a new face on the look of Retirement living in Aurora. Designed and built by Traditions Seniors Housing and operated by Gray Wave Advisory. We believe in inclusiveness in a workplace that respects and celebrates all cultures working as a team to serve our residents. The Residences on Yonge will offer an...

  • Gas Fitter 1

    2 months ago


    Aurora, Canada Raise Workforce Full time

    **Field Service Technician** - Aurora, or Ottawa Ontario - $45-$53+ hour depending on experience - Day service hours are 7:30 am - 5:00pm. And you must have some on call shifts - C of Q - Gas Fitter 1 required and a OBT1 would be ideal - Company Vehicle and cell phone provided - Paid Travel, 90% paid benefits, Annual Bonus, Tool allowance Ian Martin...


  • Aurora, Canada The Residences on Yonge Full time

    **ABOUT THE RESIDENCES ON YONGE** We’re putting a new face on the look of Retirement living in Aurora. Designed and built by Traditions Seniors Housing and operated by Gray Wave Advisory. We believe in inclusiveness in a workplace that respects and celebrates all cultures working as a team to serve our residents. The Residences on Yonge will offer an...


  • Aurora, Canada Bankside Chase Full time

    **ABOUT US** The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and employees. **OUR VALUES**: - High Standards - Passionate - Committed - Exciting and Fun - Supportive -...


  • Aurora, Canada Bankside Chase Full time

    **ABOUT US** The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and employees. **OUR VALUES**: - High Standards - Passionate - Committed - Exciting and Fun - Supportive -...

  • Store Manager

    1 month ago


    Aurora, Canada uBreakiFix Full time

    **At** **uBreakiFix** **we’re for supporting you on a journey to a rewarding career.** Since its inception in 2009, uBreakiFix has grown to over 400 stores in North America and we're always looking for new members to join our team and continue our success and expansion! **Who We Are**: We’re the master menders, the resurrections of tech, the purveyors...

  • Front Desk Agent

    7 days ago


    Aurora, Canada Microtel Inn and Suites Aurora Full time

    MasterBUILT® Hotels develops, builds, manages and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground-up hotels than other company in North America. As a Platinum Standard winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented...


  • Aurora, Canada Premier Locates Inc. Full time

    We provide all the training you will need to be a successful Locate Technician in our rapidly changing and growing community, and provide a competitive wage, a vehicle, and benefits. **Company Description** With over 30 years of experience in the utility locate business, Premier Locates Inc. provides accurate and reliable utility locate services for the...


  • Aurora, Canada Fearless MMA Full time

    Job Title: Front Desk Administrator - MMA Club Job Description: We are seeking a dynamic and organized individual to join our team as a Front Desk Administrator at our MMA (Mixed Martial Arts) Club. As the first point of contact for members and visitors, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation...


  • Aurora, Canada Massage Addict Full time

    **Responsibilities** - Provide outstanding client service, answering telephone calls, and booking appointments. - Welcome clients by greeting and familiarising them to the Clinic upon arrival. - Maintain a working knowledge of all Massage Addict services. - Provide administrative support to the Clinic including preparation of forms, and documentation for new...

  • Front Desk Associate

    2 months ago


    Aurora, Canada 905BJJ Full time

    We are seeking a passionate and dedicated individual to join our team as a Front Desk Associate & BJJ Instructor. This dynamic role involves engaging in membership sales and front desk administration, as well as teaching Brazilian Jiu-Jitsu (BJJ) to kids. This position is an excellent opportunity for those who are enthusiastic about martial arts and enjoy...


  • Aurora, Canada laugh out loud kids playground Full time

    We are looking for front desk Receptionists/playground attendance to be responsible for greeting clients and visitors to our playground. We are looking for someone who can travel and work for both locations if needed. You will be in charge of answering phones, booking appointments, etc. **Responsibilities**: - Greet clients and visitors with a positive,...


  • Aurora, Canada Crescent Oral Surgery Full time

    **Crescent Oral Surgery** - **JOB OPPORTUNITY: Front Desk Greeter - full time**_ Responsibilities include: - **Front Desk Greeter Responsibilities**:_ - Greet and check in patients, ensuring patient stream and clinic flow - Follow and update schedule and all appointment progress throughout the day - Communicate continuously with clinic staff and doctors,...


  • Aurora, Canada Fearless MMA Full time

    The front desk administrator at an MMA club is responsible for managing the day-to-day operations of the front desk area. This role requires excellent organizational and communication skills, as well as a strong understanding of the MMA industry. Key responsibilities of a front desk administrator at an MMA club may include: 1. Greeting and assisting members...


  • Aurora, Canada Robert Half Full time

    Become the introductory face at an expanding company in the Non-Profit industry as a Front Desk Coordinator. Robert Half is seeking motivated candidates with strong organizational skills who are capable of providing remarkable administrative support. Are you friendly, flexible, and love taking initiative? Then don't hesitate to contact us! If you're...

  • Peer Support Worker 1

    2 weeks ago


    Aurora, Canada Addiction Services Central Ontario Full time

    **JOB POSTING ADDICTION SERVICES CENTRAL ONTARIO -** **JOB POSTING 2023.08C** **PEER SUPPORT WORKER 1- CONTRACT TO MARCH 31, 2024** **ASCO** unites to offer hope and promote recovery through outstanding service and innovation. Addiction Services Central Ontario takes pride in its passion for client service. Each day presents new opportunities to...