Operations Support Specialist

6 days ago


Ottawa, Canada NATTIQ Inc. Full time

NATTIQ is **urgently** seeking Operations Support Specialists for immediate.

**Must** hold a valid Government of Canada **Reliability Clearance**.

**Must** be fluent in English and French (Bilingual)

**Must** be able to **work on-site** at Client offices in Gatineau, QC - **up to 2 days per week.**

**Required Skills**:

- Provide systems administration and systems operations support, including setting up user access, user profiles, back up and recovery, day-to-day computer systems operations
- Provide customer interface to ensure requested changes are implemented
- Supporting and troubleshooting computer hardware connectivity (network, laptop, printer)
- Troubleshooting Windows 10 devices
- Administering Windows 10 devices
- Configuring and supporting printers
- Experience with Office e365 or the latest version of office
- Providing over the phone support (Requires excellent communication skills / customer satisfaction focused support/problem solving and analytical skills)
- Creating tickets and working with ticketing / queue management systems

**Asset Qualifications**:

- Experience with Windows Autopilot deployment

**Job Type**: Fixed term contract

Pay: From $37.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you currently hold a valid Reliability Status security clearance?

Work Location: In person



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