2023 Toronto Blue Jays Seasonal Opportunities

3 weeks ago

Toronto, Canada Rogers Communications Full time

Come play a key role in building the future of Sports & Media Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At the Toronto Blue Jays we are committed to creating and growing teams that are fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch 30 million of Canadians every month

Are you up for the challenge and the fun? If so, consider the following opportunity

**The Toronto Blue Jays are hiring for the 2023 season**

A Game Day role with the Toronto Blue Jays means you will be a part of impacting the fan experience. The fan experience means a commitment to providing best in class customer service for fans who travel near and far to watch Canada’s team. Our employees are resilient, innovative and thrive in an environment where teamwork, accountability, and empowerment are at the forefront of all of our game days and events.

We are looking for committed and enthusiastic individuals to join our team and help make the 2023 season a success

Please note that these are seasonal roles based on the baseball and Rogers Centre events schedule running from approximately March - October 2023.

These roles may be for you if:

- You love the Toronto Blue Jays
- You are committed to providing excellent customer service
- You are a master multi-tasker who thrives in fast-paced working environments
- You have exceptional problem-solving skills
- You have an interest in baseball and stadium operations
- You can work all 81 Toronto Blue Jays home games including evenings, weekends, and holidays as required

Interested in joining the team? **You can select** _up to_ **three (3) roles of interest when applying.**

We are hiring for the following roles:

- **
Gate Staff** are responsible for overseeing the fan entry experience, from outside the building until fans scan their tickets. Gate Staff greet all fans with a warm and friendly attitude, helping to set the tone for the fan experience. They are responsible for ensuring only fans with eligible tickets are entering the building and will also provide directions.
- **
Support Staff **will primarily focus on working Rogers Centre events such as concerts and will also support with baseball game staffing needs. Support Staff will be cross trained and will be able to fill in as both Ushers and Gate Staff.
- **
Ushers **are responsible for welcoming fans into their section, aiding them with finding their seats and ensuring all fans are sitting in their ticketed seat. Ushers are in the action for the duration of the game, upholding the fan experience and fan safety throughout the duration of the game or event.
- **
Access Support Ushers**, like Ushers, are dedicated to assisting fans with accessible needs. Access Support Ushers aid in the form of wheelchair escorts or a sturdy arm to help fans who need assistance getting around the stadium. They are responsible for ensuring an inclusive experience for all of our fans.
- **
Activation Team Members** will assist the Marketing and Fan Experience team through promotional giveaways, activations, and concourse support.
- **
Retail Sales Associates** will provide our fans with best-in-class service. They will engage and connect with our fans to support their buying decisions by outfitting them in official Blue Jays merchandise, to foster team pride and community.
- **
Facility Attendants** will work to integrate our best practices for supporting the cleanliness and sanitization of the stadium during events. This involves all aspects of event cleaning, sanitizing, waste management, and inspections.
- **
Facility Team Leaders** will support and oversee the overall culture and enhance the fan experience with the facility services team by maintaining best practices for the cleanliness and sanitization of the stadium during events. This involves overseeing all aspects of event cleaning, sanitizing, waste management, and inspections.
- **
Facility Head Supervisors** will lead, coach, and develop the overall culture and enhance the fan experience with the facility services team by integrating best practices for maintaining the cleanliness and sanitization of the stadium during events. This involves supervising all aspects of event cleaning, sanitizing, waste management, and inspections.
- **
- **
Fan Services Supervisors** will manage a team of Fan Services representatives during the Blue Jays season. They are also responsible for the overall direction of the concourse-facing Fan Services team by ensuring fans are receiving a high level of customer service. They will do this by collaborating with the Coordinator of Fan Services and the Director of Fan Services

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