Customer Service Representative

3 months ago


Chelmsford, Canada Espanola Animal Hospital Full time

_**We are looking for the paw-purfect Customer Service Respresentative to join our team. We are seeking a friendly and organized individual who loves animals and enjoys speaking with our clients.**_
- **As the first point of contact for our hospital, you will play a crucial role in providing excellent customer service and creating a positive impression for our clients and visitors. **_
- **If you have strong communication skills, enjoy working in a fast-paced environment, and have a passion for delivering exceptional service, we would love to hear from you. **_

Please note this position does require Saturday rotations.
- **Some responsiblities include;**_
- _Greet and welcome clients and visitors with a warm and friendly demeanor._
- _Answer phone calls, and take accurate messages._
- _Schedule appointments and maintain calendars._
- _Administrative tasks such as filing, data entry, and proofreading._
- _Maintain cleanliness and organization of the reception area, waiting room, exam rooms, etc..._
- _Receive incoming and outgoing deliveries._
- _Provide information to clients about the services and surgical procedures offered at the hospital._
- _Ensure client satisfaction by addressing inquiries or concerns promptly._
- _**Occassionally, travelling to visit clinics locally and out of town to maintain existing relationships with our referring vet partners.**_
- **Qualifications**_
- _Previous experience working as an Administrative Assistant in a similar role is preferred._
- _Proficient computer skills, including knowledge of Microsoft Office._
- _Familiarity with medical office procedure would be an asset but not a requirement._
- _Excellent phone etiquette and strong verbal communication skills._
- _Strong customer service skills with the ability to handle difficult situations professionally._
- _Attention to detail and strong organizational skills._
- _Ability to multitask and prioritize tasks effectively._
- **If you are looking for an opportunity to be the face of our hospital and provide exceptional service to our clients and their four legged pets, we encourage you to apply. We offer competitive wages, a supportive team work environment, and opportunities for growth within the hospital.**_

Pay: From $22.00 per hour

Expected hours: 44 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Application question(s):

- Do you currently live in the Sudbury area?

**Education**:

- Secondary School (preferred)

Work Location: In person

Expected start date: 2024-09-23



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