Cannabis Retail Sales and Service

2 weeks ago


Cumberland, Canada Griffin Full time

**About Us**:
Trugreen Solutions Inc. is a leading provider of premium cann products and experiences, dedicated to delivering exceptional service and fostering a vibrant community. With our innovative approach and commitment to excellence, we aim to redefine the retail cannabis experience.

We are seeking a dynamic and customer-focused Retail Sales and Service Associate to join our team at Trugreen. In this role, you will be responsible for providing outstanding customer service, driving sales, and ensuring an exceptional shopping experience for our valued customers.

**Responsibilities**:

- Greet and assist customers in a friendly and professional manner, addressing inquiries, and providing product recommendations based on individual needs.
- Process sales transactions accurately and efficiently using our point-of-sale system.
- Maintain a clean and organized retail environment, including merchandise displays, product stocking, and inventory management.
- Educate customers on cannabis products, consumption methods, and legal regulations to promote responsible use and compliance.
- Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
- Uphold high standards of customer service, professionalism, and adherence to company policies and procedures.
- Stay informed about industry trends, product knowledge, and regulatory changes to provide accurate information and enhance the customer experience.
- Handle customer concerns or complaints promptly and effectively, demonstrating empathy and problem-solving skills.
- Participate in training sessions, meetings, and promotional events as required.

**Qualifications**:

- Previous retail sales or customer service experience preferred.
- Knowledge of cannabis products, strains, and consumption methods is an asset.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy in cash handling.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills and familiarity with point-of-sale systems.
- Must be 19 years of age or older (or as per legal requirements).
- Flexibility to work evenings, weekends, and holidays as needed.

**Benefits**:

- Competitive wage
- Health benefits package
- Employee discounts on cann products
- Opportunities for career advancement and professional development

**How to Apply**:
If you are passionate about providing exceptional service and eager to join a dynamic team in the cann industry, we want to hear from you Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for the Retail Sales and Service Associate position at Trugreen Solutions Inc.

**Job Types**: Full-time, Part-time

**Salary**: $16.75-$25.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-05-01



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