On-call IT Support Technician
3 days ago
**Job Title**: On-Call IT Support Technician (Level 1)
**Location**: Montreal, QC
**Job Type**: On-Call
**Pay Rate**: $30/hour
**Company Overview**:
We are a small business located in Montreal needing local smart hands IT Support
**Responsibilities**:
- Provide on-site IT support as needed in Montreal.
- Assist with basic troubleshooting of network and connectivity issues.
- Perform basic hardware setup (plugging in devices, configuring equipment, etc.).
- Respond to and resolve Level 1 technical support requests.
- Escalate more complex issues to higher-level support as required.
**Qualifications**:
- Prior experience in an IT support role, preferably with Level 1 tasks.
- Basic understanding of networking, hardware setup, and troubleshooting.
- Strong problem-solving skills and attention to detail.
- Ability to respond quickly to on-call requests.
- Reliable transportation to travel to the Montreal office as needed.
**Schedule**:
This is an on-call position, where hours will vary based on the needs of the office.
**Job Type**: Casual
Pay: $30.00 per hour
Expected hours: 1 - 10 per week
**Benefits**:
- Dental care
- Extended health care
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Experience**:
- IT support: 1 year (preferred)
Licence/Certification:
- CompTIA A+ (preferred)
Work Location: In person
Expected start date: 2024-09-18
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