On-call IT Support Technician

4 months ago


Montréal QC, Canada PN Networks Full time

**Job Title**: On-Call IT Support Technician (Level 1)
**Location**: Montreal, QC

**Job Type**: On-Call
**Pay Rate**: $30/hour

**Company Overview**:
We are a small business located in Montreal needing local smart hands IT Support

**Responsibilities**:

- Provide on-site IT support as needed in Montreal.
- Assist with basic troubleshooting of network and connectivity issues.
- Perform basic hardware setup (plugging in devices, configuring equipment, etc.).
- Respond to and resolve Level 1 technical support requests.
- Escalate more complex issues to higher-level support as required.

**Qualifications**:

- Prior experience in an IT support role, preferably with Level 1 tasks.
- Basic understanding of networking, hardware setup, and troubleshooting.
- Strong problem-solving skills and attention to detail.
- Ability to respond quickly to on-call requests.
- Reliable transportation to travel to the Montreal office as needed.

**Schedule**:
This is an on-call position, where hours will vary based on the needs of the office.

**Job Type**: Casual

Pay: $30.00 per hour

Expected hours: 1 - 10 per week

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- IT support: 1 year (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

Work Location: In person

Expected start date: 2024-09-18



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