Receptionist

6 months ago


Toronto, Canada Aman Spa Ltd. Full time

**Spa Receptionist**

Aman Spa is currently looking for a talented and dynamic spa receptionist who shares our passion for excellence and who infuses enthusiasm into their customer service.

**About Aman Spa**

A place dedicated to the body through individualized, purposeful treatment.

A luxury spa located in the downtown core of Toronto offering a variety of therapeutic body and luxury spa treatments. We strive to improve our clients’ quality of life by promoting relaxation, reducing stress, and rejuvenating the skin.

Opportunity:

- Part-time and full-time employment opportunities

You:

- Are warm and welcoming to clients and embody a positive attitude.
- Are an exceptional customer service or hospitality professional.
- A self-starter and multi-tasker that works well individually and as part of a team.
- Want to ensure that each guest has the ultimate experience.
- Have a flexible schedule and are able to work weekends and some holidays.
- Are interested in spa treatments and related products.
- Know and are able to present the different treatment options, add-ons, and spa products in person or over the phone.
- Inform practitioners of guest arrival.
- Ensure that supplies are appropriately available as per manager instructions and direction.

**Qualifications & Skills**
- 1-2 years of previous reception experience or personal assistant either in a high-end spa environment or a business/legal setting.
- Exceptional communication skills and command of the English language.
- Fluency in additional languages is an asset.
- Experience with JaneApp software is a huge asset.
- Smart Serve Certification is an asset.

**Key Responsibilities**
- Provide a welcoming environment to our guests through consistently high standards of service.
- Maintain positive guest relations.
- Maintain the highest level of guest privacy and confidentiality.
- Knowledge of all areas of the spa and spa services, including retail products and face/body treatments.
- Actively demonstrate teamwork, clear communication, respect, integrity, and helpfulness.
- Schedule treatments to maximize use of time within the treatment schedule and suggest/sell retail items.
- Opening and closing shift duties.

**Remuneration**
- Competitive hourly pay.
- Commission on product sales and spa upgrades.

**Schedule**
- Flexible shifts with day-to-evening and weekend opportunities.
- Part-time

**Job Type**: Part-time

**Salary**: $18.00 -$20.00 per hour

Expected hours: 25 per week

**Job Type**: Part-time

**Salary**: $18.00-$20.00 per hour

Expected hours: 25 per week

**Benefits**:

- Store discount

Day range:

- Every Weekend
- Monday to Friday

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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