Receptionist

7 months ago


Toronto, Canada Brookfield Asset Management Full time

locations- Toronto, Ontario- time type- Full time- posted on- Posted Today- job requisition id- R2035184- Location

Brookfield Place - 181 Bay Street
- Brookfield Culture
- Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

**Job Description**:

- Position Summary:

- The Toronto Corporate Receptionist represents Brookfield and the Brookfield brand by creating an appropriate & professional “experience,” for all guests and business associates when they visit the corporate office. This role co-manages the reception desk and client conference center, representing 550 employees and 7 business units. As the first point of contact for guests, the Corporate Receptionist must always present an energetic, polished, professional image to the public and Brookfield personnel while providing prompt information and assistance. The Corporate Receptionist is responsible for welcoming all guests while managing the main Brookfield telephone lines, inquiry resolution, conference center as well as other detail-oriented, administrative tasks in a fast-paced, multi-business unit environment
- Responsibilities:
- Guest and relationship management-
- Greet & welcome all internal and external visitors, clients and corporate executives-
- Assist guests with coats, luggage, refreshments, wireless networks, etc.-
- Direct all internal and external visitors, clients and corporate executives to meeting rooms accordinglyDirect all internal and external visitors, clients and corporate executives to meeting rooms accordingly-
- Proactively manage meeting room conflicts, such as meetings running long or double bookings-
- General conference center-
- Screen all incoming phone calls and direct to appropriate parties; collect and distribute phone messages in close coordination with Brookfield administrative and executive staff members-
- Ensure the reception area/office is well maintained in coordination with facilities-
- Work in conjunction with ensuring the Day Matrons are up to date with meeting room requests and proactively ensure all rooms are fully stocked and kept clean post meeting-
- Administrative Support-
- Assist the Office Services team with various administrative submissions on ad hoc-
- Keeping office services information system and resources updated accurately and timely-
- Assist with coordinating team events-
- Ad hoc correspondence, letters and tracking lists using Word, Excel and PowerPoint- Other duties- Work in conjunction with the Facilities Supervisor and building management to oversee office work orders (e.g. maintenance requests) messenger services, mail deliveries and other office requests-
- Order and track building security passcards, including Third Party Vendor cards Assist the Conference Supervisor with ordering and delivery of all kitchen supplies-
- Other duties as assigned- Qualifications & Requirements- Minimum 2 years’ experience in a receptionist or administrative support role in a busy, corporate setting-
- Post-Secondary Education required-
- Excellent verbal and written communication skills-
- Consistent attention to detail and accuracy-
- Strong interpersonal and communication skills-
- Polished, high-end demeanor, demonstrating tact, diplomacy, composure and discretion-
- High degree of professionalism, comfortable working in an executive & corporate setting-
- Previous receptionist experience, specifically handling multiple requests and managing telephone lines-
- Strong work ethic, "will do anything" attitude with flexibility to support requests outside of considered job scope-
- Demonstrates superior self-organization and prioritization of responsibilities and assignments-
- Strong team player and works well with others by sharing responsibilities productively-
- Proficient user of Microsoft Office tools and Microsoft Outlook-
- Utilizes problem-solving skills in a deliberate and well-considered manner to resolve issues- Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.

Brookfield is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. Should you require a Human Rights Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.


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