Car Wash Assistant Manager

3 months ago


Waterdown, Canada Red Hill Car Wash Full time

We want to provide unexpected memorable experiences to our clients We are looking for outgoing, fun, sales-oriented team members that are also caring, reliable, trustworthy, and that want to work for a company that strives for excellence.

As Assistant Manager, you will be responsible for overseeing and supporting daily operations. To ensure you can effectively train and guide staff, you must be proficient in all aspects of the Attendant Duty role. This includes but is not limited to vehicle pre-wash, operating machinery, managing customer interactions, and testing equipment. Mastery of these tasks is essential to lead by example and provide hands-on training for new team members.
- **Managing**_
- Motivates and directs team members to create unexpected memorable experiences in a fast and friendly service in clean surroundings.
- Monitor the team’s productivity and provide constructive feedback. Set goals for performance which are in line with the company's plans and vision and communicate them to the team. Helps to prepare and handle performance reviews.
- Team Training. Promote and encourage the employee's road to success within the company. Ensure that employees understand their duties.
- Creates, manages and signs off on the employee schedules in a cost effective way while still meeting the clients needs.
- Recruiting, selecting, hiring and retaining effective team talent.
- **Sales**_
- Increase conversion rate, membership sales and retention
- Sells memberships and is eligible for commissions.
- **Customer Service**_
- Is dedicated to creating memorable experiences that no one expected to receive.
- Receive customer complaints and will look to resolve problems in ways that comply with the company's plans and vision.

**Secondary Duties**
- Helps with all attendant duties, such as, but not limited to prepping vehicles in the tunnel, cleaning the bays, the tunnel and the vacuums. Emptying the garbage and keeping the entire car wash facility clean and inviting.

A full job description is available upon request

**Qualifications**:

- Proficiency in cleaning techniques
- Strong customer service skills
- Previous experience in a sales or customer-facing role
- Ability to effectively communicate with customers
- Detail-oriented and able to work efficiently
- Willingness to learn and adapt to new processes and procedures

**Education**

College or University Degree

**Job Types**: Full-time, Permanent

Pay: $48,000.00-$55,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Every Weekend

Application question(s):

- Has a reliable and working cell phone.
- Has a reliable vehicle in order to commute to work.

**Education**:

- Bachelor's Degree (required)

**Experience**:

- management: 2 years (required)
- Sales: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 2024-10-11


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