Desktop Support Technician Ii

3 weeks ago


Toronto, Canada TekWisen Software Pvt. Ltd Full time

Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Identifies, analyzes and repairs product failures, orders and replaces parts as needed

Performs a variety of complicated tasks
- On-site software support
- Repair of high-end printers and multi-function devices
- Hardware repair and software restoration at server component level
- Network device replacement/configuration
- Basic network troubleshooting
- Windows OS & Application Support
- Dell Laptop/Desktop imaging and hardware experience
- communication skills, 3 years technical experience and CompTIA A+ certification is preferred.
- 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience.
- 3 years technical experience and CompTIA A+ certification is preferred.

**Salary**: $27.00 per hour

Schedule:

- 8 hour shift



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