Associate Client Executive

6 months ago

Toronto, Canada Marsh Full time

**Associate Client Executive - Construction & Design Industry Practice**

**What can you expect?**
- You will be joining a dynamic national team consisting of insurance and surety professionals. In Toronto, there is a team of 40 people including Client Executives, Associate Client Executives and Client Representatives. You will be dedicated to the insurance team which consists of over 20 colleagues.
- In your first few weeks you will be learning the systems, Marsh internal processes and get an understanding of the existing clients and client needs within the Practice.

**What is in it for you?**
- Work for a global company with excellent benefits and a dynamic culture.
- Excellent growth/advancement opportunity.
- Work with collaborative successful colleagues who truly care about the work and each other while maintaining work life balance.

**We will count on you to**:

- Support Client Executives and be a first point of contact for day to day communications with clients, as well as manage your own book of business.
- Management and follow through on all client requests from assigned book of business
- Manage clients and provide clear direction and instruction to other team members
- Provide top quality day to day service on client deliverables, including pre and post renewal processes
- Advise clients on insurance requirements for tender requests - Contract reviews, providing indication pricing, advising on exposure and gaps in coverage etc.
- Identify potential areas of growth for existing clients
- Support sales professionals on prospecting new clients
- Lead negotiations of renewals and projects with specific insurance terms for existing clients in support of the Client Executive
- Assist with accounts receivable collections on consistent basis
- Manager renewals with commercial accounts
- Exceed customer relationship management standards and maintain strong long lasting relationships with clients acting in their best interest
- Ability to make recommendations on operational strategies/ new initiatives to increase efficiently of the team you manage, to increase revenue growth, and to enhance the brand image

**What you need to have**:

- 5 years+ commercial insurance experience.
- A RIBO license
- Possess a solid understanding of basic property/casualty insurance principals and risk management concepts.
- Excellent verbal and written communication skills.
- Be results oriented with a strong client service focus.
- The ability to work independently and within a team-based environment.
- Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines.
- Strong customer service skills

**What makes you stand out**:

- 5+ years of experience in commercial insurance, Experience in construction preferred Construction Insurance Experience, including annual programs and project specific coverage
- RIBO Licensed
- Broker Licenses in other provinces, would be an added benefit
- Exceptional time management and leadership skills

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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