Customer Service
3 months ago
**ABOUT THE COMPANY**:
**Stitch It** is Canada’s largest clothing Alteration Company with 54 locations across Canada. We work with large retailers in the fashion industry and are situated in most major malls. **Stitch it** is instantly recognized as the leader in clothing alterations
We are looking for a confident and experienced Fit Expert (Customer Service) to join our team and work in a fun and fast paced environment.
**WHY JOIN THE STITCH IT TEAM**:
- Flexible work schedule
- Competitive wages
- Tips and Gratuities
- Generous employee discount
- Continuous training and support
- Growth and career development opportunities
**JOB SUMMARY**:
To fit customers to ensure their alterations fit, feel, and make customers look great by honoring the Company’s promise of delivering quality alterations.
**MAIN RESPONSIBILITIES**:
- Guide customers try on clothes, measure accurately, and understand their preferences.
- Be responsible for fitting/pinning customer’s clothes.
- Prepare and perform basic clothing alterations, including sewing.
- Follow established standards for customer service, problem resolution and handle customer complaints.
- Make costumers feel welcome and comfortable.
- Recommend alteration options, demonstrating a strong knowledge of our alteration processes and products.
- Offer alternatives that fit the customers budget, or products that complement the alteration.
We are looking for individuals who are passionate about delivering exceptional customer service, have a love for fashion, and possess a strong desire to work and grow within our company. If you are enthusiastic about providing top-notch service and eager to thrive in a dynamic environment, we invite you to apply.
**Job Type**: Part-time
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